Aug 12, 2026 17 hr. ago

Senior Customer Activation Manager (Partnerships)

Aug 12, 2026 17 hr. ago

Ramp Senior Customer Activation Manager (Partnerships)

Customer Activation Managers on the Partnerships team own the activation and early growth of Ramp’s partner-referred customers
As an early member of the team, you will have the opportunity to help build and refine the Partner Success program and define the implementation motion to drive activation and expansion
Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges
Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

Fluency with partner ecosystem operations
Excellent verbal and written communication
Desire to learn our product inside out. Understand why Ramp was built the way it was and know how to communicate this effectively
Proven track record of exceeding quota and/or outperforming key target metrics
Experience working with technical counterparts in Product and Engineering to share feedback, troubleshoot, and ideate workarounds as needed
Ability to anticipate customer needs and position product solutions accordingly
High adaptability and ability to thrive in a fast-paced environment
Exceptional project management and time management
Experience contributing to the development and growth of new teams
Experience with accounting partners, Private Equity, and/ or Venture Capital
Familiarity with accounting software, including QuickBooks Online, NetSuite, Sage, and Microsoft Dynamics
Experience with financial services sales
Experience at a high-growth startup
Minimum 6 years of experience in post-sales / onboarding

Skills