Sales Engineer (MSP)
Posted Updated
Description
- Absolute Security is looking for a Sales Engineer (SE) to provide technical sales support as a solution expert within our fast-growing Managed Service Provider (MSP) business in the EMEA region
- The SE is a highly technical sales professional who is responsible for working with Account Executives (AEs), Channel Account Managers (CAMs), and Business Development Managers (BDRs) to drive significant revenue growth within the region
- The SE plays a critical role in driving the technical sales process and enabling the success of our MSP ecosystem across the EMEA region
- You will support both pre-sales engagements and partner enablement initiatives, helping MSPs onboard, deploy, and operationalize Absolute Security’s Secure Endpoint and Secure Access solutions within their managed offerings
- As a technical evangelist for the Absolute platform, you represent the company in front of customers, partners, and at industry events—demonstrating our unique ability to deliver visibility, control, and resilience across complex environments
- You are adept at performing detailed technical discovery that uncovers the customer or partner’s current environment, identifies business risks and desired outcomes, and positions Absolute’s solutions to deliver measurable value
- You can design and execute Proof of Value (PoV) engagements, tailor technical demonstrations, and help our partners validate and scale their managed service offerings
- In addition to customer-facing sales activities, you will collaborate with the CAM and the Partner Enablement team to lead MSP onboarding, technical training, and certification efforts—ensuring new partners are fully enabled to deliver Absolute-powered services to their end customers
- You thrive in a fast-paced environment, balancing technical depth with business impact, and can work independently while aligning closely with AEsa, CAMs, and Partner Success teams
- Partner with MSP leaders to define and execute a technical go-to-market plan for the MSP business in EMEA
- Lead partner enablement and onboarding sessions, including installation workshops, best-practice configuration, and use-case enablement for Secure Endpoint and Secure Access
- Deliver tailored technical sales presentations and demonstrations that articulate business value to both partners and their customers
- Plan and execute PoV engagements, including scoping, environment design, installation, configuration, testing, and success measurement
- Develop technical enablement assets (demo scripts, deployment templates, best-practice guides) to accelerate partner readiness and consistency
- Provide ongoing technical mentorship for new MSP partners, supporting their first customer deployments and early operational success
- Collaborate with Product Management and Partner Enablement teams to provide feedback from the field and contribute to continuous improvement of the MSP technical experience
- Support regional events and partner training sessions, representing Absolute as a trusted advisor in the MSP and cybersecurity ecosystem
- Stay current on emerging technologies, competitive positioning, and regulatory trends relevant to MSPs and enterprise cybersecurity
- Protect the security and privacy of Absolute and its customers
Benefits
- Recognition: Competitive pay, exceptional benefits, and matching programs for retirement plans
- Development: Training and career development to help you grow, personally and professionally
- Comfort: Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
- Inspiration: In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
- Refreshments: Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
- Health: Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
- Connection: Monthly social events and an annual retreat to bring the team together and celebrate our wins
- Balance: Work/life balance with flexible time off and Absolute-sponsored events for the whole family
- Ability to thrive in a matrixed environment across sales, channel, and technical functions
- Familiar with endpoint security and patch management policies
- Can troubleshoot complex network environments to support evaluations on customers’ premises or with the Absolute cloud hosted products
- Experience with complex technical sales cycles, including deep discovery as well as scoping, executing, and presenting complex PoVs (evaluations)
- Understanding of AV, EDR, Incident Response, Forensics, or other endpoint or network security tools
- Understanding of data-in-transit security, including TLS, IPsec, VPNs, PKI, and certificate management
- Familiar with popular firewall vendors and basic rule design
- Strong technical background in security, networking, operating systems, and cloud infrastructure
- Strong understanding of Windows (Desktop and Server), macOS, and Linux operating systems, including network stacks
- Excellent communication and presentation skills, capable of influencing both technical and business audiences
- Understanding of network services and systems including routing and local and wide area network design Familiar with popular firewall vendors and basic rule design
- Ability to communicate technical concepts to all levels of people, from IT, Network and Security managers to Line of Business owners to CIO and CISOs
- Experience working with or within MSPs, with a clear understanding of service delivery models and recurring revenue motions
- Proven experience in sales engineering or solution architecture, ideally in cybersecurity, endpoint management, or secure access technologies
- Proficiency in English; additional European languages (e.g., French, German, Spanish) are a strong advantage
- Understanding of authentication methods and protocols including SAML and RADIUS
- Experience in IT or Security operations
- Experience with Cloud IaaS vendors including networking and security service operation
- Security (CISSP, GIAC, CompTIA Security+, etc.) or networking (CCNA, CompTIA Network+, etc.) certifications
- Experience with programming or scripting languages such as PowerShell, Python, or Bash
- Experience selling SASE, SSE, VPN, EDR, Incident Response or other endpoint or network security tools
- Experience with selling methodologies such as Command of the Message and MEDDPICC