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French customer service agents

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Description

Job Title: French Customer Service Representative – Lisbon (Relocation Support Offered)

📍 Location: Lisbon, Portugal – Relocation support provided

💼 Job Description:
We are looking for a French-speaking Customer Service Representative to join our international team in Lisbon. You will provide high-quality support to customers via phone, email, or chat, ensuring a positive customer experience.

🧩 Responsibilities:

  • Handle customer inquiries in French (and occasionally in English)

  • Provide accurate information about products and services

  • Resolve customer issues efficiently and professionally

  • Maintain a friendly, empathetic, and professional attitude

  • Collaborate with internal teams to improve customer satisfaction

🎯 Requirements:

  • Native or fluent in French

  • Good level of English (B1+ or higher)

  • Strong communication and problem-solving skills

  • Previous customer service experience is a plus

  • EU passport or eligibility to work in Portugal

💰 Benefits:

  • Competitive salary

  • Paid training and ongoing support

  • Relocation support (flight, temporary accommodation, administrative assistance)

  • Dynamic, international, and supportive work environment

Interested? send us your resume to : abir.abdelmoula@cbtalents.org or via whatsapp to +212642187907

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