French Customer Service Advisor | Porto, Portugal
Posted
Description
Your French is your career. Put it to work in a fast-growing energy project.
Join us and support customers in the energy sector. You get a contract from day one, paid training, and a real path to grow.
Monthly gross cash compensation
months 1–6 €1,179 – €1,346
from month 7 €1,079 – €1,246
What you'll do
- Handle inbound and outbound calls and support customers with their enquiries
- Process requests through back-office channels
- Identify customer needs and offer the right solution
- Handle objections and complaints professionally
- Support sales-related tasks, depending on project needs
- Work across different IT systems and digital tools
What we're looking for
- French at C1/C2, written and spoken (mandatory)
- Already residing in Portugal
- Good computer skills
- Strong communication skills, customer-service mindset, proactive attitude
- Available for rotating shifts, Monday to Saturday, between 7 AM and 7 PM
- Experience in customer service, call centre, sales, or advisory roles is a plus
What you get
- Employment contract from the first day of training
- Paid initial training
- Attendance bonus
- Possible remote work after 3–4 months, subject to performance targets
- Career development and progression opportunities
- Modern, well-equipped workplace and a friendly team
- Discounts and partnerships with brands in banking, healthcare, sports, and fashion
Apply now with your CV