Account Manager (Growth)

• As a member of the Growth Account Management team, you will deliver value to our customers and revenue for our business by owning expansion and retention of a scaled portfolio of current Ramp customers
• You will help identify growth opportunities within your portfolio and operate a set of scaled touch-points to engage with these customers
• As an early member of the team, you will have the opportunity to help build and refine Ramp’s scaled account management motion
• Identify expansion opportunities within a scaled portfolio of Ramp customers and own the entire sales process through close
• Develop and execute upsell/cross-sell strategies and maintain a robust expansion pipeline
• Develop a deep understanding of Ramp customer personas and act as a trusted advisor and consultant to help them achieve their goals with Ramp
• Leverage sales methodologies to uncover customer needs and pain points
• Gather and provide customer feedback to directly inform Ramp’s product roadmap & customer communication strategy
• Collaborate with cross-functional partners to continuously improve operational efficiencies while also advocating for your customers

Benefits

• Comprehensive medical, dental, and vision insurance
• One Medical Membership
• 401(k) including an employer match
• Unlimited PTO
• Parental leave
• Monthly wellness stipend
• Pet Insurance
• Relocation support to move to NYC
• WFH stipend

• Consultative sales approach and comfortable leveraging analytical & quantitative skills, with a deep interest in understanding business challenges
• Ability to discuss Ramp’s value proposition with C-level executives, finance teams, and decision makers
• Experience with outbound prospecting and conducting product demonstrations, with a high level of comfort with sales tools & processes
• Proven track record of achievement in a high velocity business environment
• Organizational, project management, and time management skills
• Sense of entrepreneurship: a self-starter with a high sense of urgency and ability to work within undefined processes
• Minimum 2 years of customer-facing or direct sales experience
• Dedication to tracking and improving performance and efficiency on a daily basis
• Consistent track record of hitting or exceeding sales targets in a fast-paced and metrics-driven environment
• Excellent verbal and written communication skills, with the ability to deliver compelling sales pitches and presentations
• Prior CRM experience (preferably Salesforce)
• Experience at a high-growth startup
• Experience with financial services sales
• Bachelor’s degree from an accredited university