Bally's Interactive
Open positions
Manager - Player Services
Responsibilities: Perform duties related to the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program and maintain strict regulatory compliance. Support a service-driven culture by ensuring every guest…
Call Center Supervisor
Responsibilities: Monitors day-today operations to ensure the department is meeting goals and objectives. Following policies and procedures and is providing services effectively and efficiently. Take corrective action…
VIP Account Manager
Responsibilities: Own a portfolio of high-value VIPs. Deliver white-glove service and build personal, 1:1 relationships that drive loyalty and incremental play. Grow share of wallet across verticals. Sell across…
Specialist - Customer Service (Part Time)
Responsibilities: Provide efficient, friendly, courteous, and timely customer service to all guests. Process new Players Club Members, obtaining complete contact information. Issue duplicate Players Club cards. Follow…
Customer Service Representative (Night Shift)
Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and…
Customer Service Representative
Please note that this position has access to customers details – therefore requires employees to be able to obtain and maintain licensing in all jurisdictions Bally’s operates in. By applying for this role, and…
VP, Business Development - Brands and Agencies
This is a builder's seat: as VP, Business Development, you'll own Telescope's growth strategy and revenue performance across the vertical, as the first dedicated hire in this space. You're not inheriting a playbook,…
Rep - Call Center Part Time
Responsibilities: Enhances the guest experience by providing exceptional service. Ensures calls are answered promptly and in accordance to department standards. Answer incoming phone calls, and/or transfer to…
Call Center Representative
Responsibilities: Enhances the guest experience by providing exceptional service. Answers incoming phone calls, routing as necessary. Responds to inquiries regarding property – i.e. directions to property, players…
Representative - Call Center Agent (Full Time)
Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to…
Representative - Call Center Agent (Part Time)
Responsibilities: Customizes guest experience by coordinating and reserving room accommodations, redeeming available offers specific to player profile. Ability to lead the call without impacting actually listening to…