Technical Account Manager

• Technical Account Managers at Coralogix play a vital role in the customer journey, leading the technical onboarding process from the moment a deal is signed. Their mission is to set customers up for long-term success by ensuring a smooth implementation, rapid time-to-value, and the foundation for strong adoption
• We are looking for hands-on, detail-oriented professionals with strong technical background and customer-facing experience who can bridge the gap between our platform and the customer’s real-world goals
• Onboarding Technical Account Managers hold a senior-level position and are responsible for leading customers through one of the most critical phases of their journey. They are expected to manage complex implementations, resolve technical challenges with confidence, and clearly demonstrate product value—all while engaging with stakeholders across levels, from hands-on engineers to senior executives
• Lead the onboarding process, from new integrations, creation of artifacts to trainings and troubleshooting
• Solve customer’s technical problems by adopting the platform, integrating new data and existing integrations
• Understanding customers technical requirements and business goals to consistently create new artifacts and deliver value
• Know the Log Management / Observability markets well and be able to help customers by using the best technical practices available
• Build a successful and ongoing game plan for each customer based on a specific data analysis and customer’s needs
• Establishing relationships and engaging with technical counterparts to drive product adoption
• Advocate internally for customer needs within Coralogix and influence a product development roadmap

Benefits

• Grow with us: Over 50% of our leadership roles are filled through internal promotions. We believe in growing our people as we grow the company.
• Global opportunities: With team members in 28 countries, Coralogix offers a truly global work experience and diverse career paths across functions and geographies.
• Top talent, real impact: Join some of the best minds in observability. Our teams are passionate, expert, and deeply connected to the business impact of their work.
• Autonomy and ownership: We empower our people to make decisions, take initiative, and shape how things get done. We’re here for our employees, every step of the way.
• Kid-friendly & pet-friendly: We’re a company where parents, dog lovers (and yes, both!) can thrive. Our flexible, hybrid model and inclusive culture help people bring their whole selves to work.
• Diversity & belonging: A truly international workplace with a culture that celebrates differences and creates a strong sense of belonging for everyone.
• Business-driven impact: Every role at Coralogix is connected to our core business goals. No matter your position, you’ll see how your work directly contributes to the company’s success.
• Proven growth, unicorn status: Be part of a fast-growing company that has scaled year over year for the past 5 years & is proudly recognized as a unicorn in the tech industry

• Strong technical background in DevOps, Cloud, Kubernetes, Containers/Docker
• +3 years experience in a account management , customer success managers or customer-facing technical role
• BSc degree in Computer Science / Engineering - advantage
• Excellent communication skills in English, both written and verbal
• Hands-on experience with technical integrations and complex troubleshooting
• Strong knowledge of the Monitoring, Observability, Log Management, and SIEM markets
• Strong presentation skills, with the ability to communicate effectively and build credibility with technical and executive stakeholders
• Experience in SAAS B2B software companies - advantage
• Hybrid work model: 2–3 days per week from our Dallas office
• We’re seeking candidates who are hungry, humble, and smart