Technical Account Manager
Posted Updated
Description
- As a Technical Account Manager at Axonius, you will own the end-to-end post-sale technical lifecycle and customer relationship across designated enterprise accounts in the UK and DACH regions
- Operating within the Cybersecurity Customer Success organization, you will deliver strategic technical consulting on security data correlation, platform design, and deployment health
- The team’s mission is to translate complex asset management and query data into actionable operational workflows, drive platform adoption, and secure high-value renewals
- Autonomously lead the post-sale technical relationship for accounts across UK, DACH, and emerging regions, providing guidance on platform design, REST API integrations, and Query Wizard data modeling
- Build and execute complex automated enforcement workflows and custom scripts to solve operational pain points, such as automated ticketing and shadow cloud discovery
- Conduct regular technical reviews and data correlation assessments (EDR, Vulnerability, IAM, Network) to demonstrate quantifiable ROI to director-level stakeholders
- Proactively track operational deployment health, identify technical implementation blockers or leadership risks, and deploy remediation plans to ensure customer retention
Benefits
- Competitive compensation
- 100% coverage of your healthcare premium
- Flexible work environment
- Paid parental leave
- Annual all-company retreats
- We offer all this… and more
- Demonstrated experience in security data correlation across disparate silos (e.g., Endpoint, Network, Vulnerability, IAM)
- 2–4 years of customer-facing technical account management, solutions engineering, or technical delivery experience within the cybersecurity domain
- Native fluency in English; living in or holding authorization to work in the UK
- Hands-on technical proficiency with REST APIs, JSON payload structures, SQL database queries, and standard protocols (HTTP, SSH, LDAP)
- Proficiency in writing complex query logic and building automated response playbooks
- Hands-on experience with cybersecurity asset management, EDR solutions, or vulnerability management platforms
- Proven track record of owning account renewal rates and driving technical expansion in enterprise SaaS environments
- Active UK Security Clearance (SC or DV cleared)
- Professional fluency in German
- Experience navigating enterprise organizational structures to align platform features with C-level business outcomes