Strategic Account Manager

• As a Strategic Account Manager (Mid-Market) for the EMEA region, you are responsible for driving expansion revenue in our existing customer base in the mid-market segment and unlocking its full potential. You will manage the full sales cycle, from prospecting to discovery, solution presentations, negotiation, and closing
• You will closely coordinate with our Customer Success team to strategically expand mindshare and adoption of Bynder across current users as well as new subsidiaries, divisions, and business units
• Operational Excellence and Territory Management: Organize and tier accounts strategically in your book of business to maximize revenue opportunities across all customer tiers
• Pipeline Generation: Proactive outbound prospecting to generate new opportunities using modern selling tools, connecting with both existing and new stakeholders within accounts
• Leverage Sales Intelligence: Apply customer insights and research to customize outreach, prepare for calls, and address specific stakeholder needs
• Customer-Centric Engagement: Engages with customers early and often, understanding their business objectives to provide tailored insights, support growth, and mitigate churn risk
• Account Planning and Stakeholder Engagement: Map the customer organization, identify key stakeholders, and guide a consensus-driven buying process through effective communication and mutual action plans
• Manage Full Sales Cycle: Apply rigor to all opportunities by applying a structured sales process, and ensure forecasting accuracy by applying qualification methods to your deals

Benefits

• Hybrid, remote & flexible options
• Travel allowance
• Unlimited holidays
• Comprehensive health plans
• Pension/401(k)
• Generous parental and family leave
• Bynder clubhouses - a safe space to create and maintain a strong sense of togetherness, foster innovation, and enjoy focus time when things get hectic at home
• Leadership academy
• StrengthsFinder assessment
• Access to LinkedIn Learning
• Mentorship program, as well as summer & winter school workshops
• Feedback culture, role scorecards and OKRs

• We are looking for a high-energy, experienced software sales professional with a proven track record of growing successful partnerships and going above and beyond to satisfy customers’ needs
• To be successful in this role, you must be a self-starter, adaptable, analytical, motivated, organized, and thrive in a start-up environment. In addition to staying up-to-date on Bynder’s offerings, you must demonstrate curiosity about digital transformation, and develop a thorough knowledge of the marketing technology space
• Expertise in Value Selling: Demonstrates proficiency in value-driven sales methodologies, focusing on providing solutions that align with customer needs and strategic objectives
• Ownership and Accountability: Exhibits full ownership over account performance, demonstrating resilience and a proactive mindset to achieve targets consistently
• Commitment to Growth and Learning: Maintains a growth mindset, continuously seeking opportunities to enhance skills, seek solutions, and innovate in sales practices
• Collaborative Mindset: Approaches sales as a team sport, working collaboratively with internal teams to leverage shared knowledge and resources for customer success
• Smart Negotiation and Objection Handling: Practices effective negotiation and handles objections skillfully to create urgency, close deals, and drive customer value
• Previous experience with CRM (e.g. Salesforce) and basic computer programs
• Fluency in English. An additional language, such as German or Nordic languages is a plus
• 3+ years of closing experience in New Business Sales or Account Management positions
• Strong public speaking, presentation, and written communication skills
• Experience selling to C-suite level in B2B, SaaS, Cloud, DAM, or CMS
• Excellent time management and organizational skills
• Bachelor’s Degree in business, communications, finance, marketing, economics, or another relevant field
• Experience managing 100K ARR customers and closing net new or expansion deals