Strategic Account Executive (Regverts)

• Join the team as Twilio’s next Strategic Account Executive on our Regulated Verticals team
• This position is needed to lead relationships and complex solution selling across Twilio’s Customer Engagement Platform, including Messaging, Voice, Email, Segment CDP, Trust & Identity (Verify, Lookup), and Flex
• You will drive revenue growth and build strategic, executive-level partnerships with top enterprise financial services and FinTech organizations
• As a trusted advisor, you will navigate domain-specific use cases like fraud prevention and personalized engagement while collaborating across Product, Compliance, Finance, and Engineering
• Manage and expand some of our most important Regulated Verticals customer accounts
• Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results
• Partner closely with other Twilio teams to identify new revenue opportunities within your Regulated Verticals account portfolio
• Serve on a cross-functional account team with representatives from product, finance, support, and services teams
• Run a disciplined forecast, consistently achieve goals, and present guidance to executive management
• Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
• Generate and maintain an accurate sales pipeline and forecast utilizing our CRM, SalesforceStay current with industry changes and collaborate with your team and peers to learn and share best practices

Benefits

• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Work from home opportunities
• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Variety of snacks, drinks, and catered meals in each of our locations

• Possess a total of 8 years of sales experience, with a minimum of 3 years dedicated to major account or strategic sales
• Demonstrated track record of managing business forecasts and financial models
• Analytical account development strategy based on using data to find opportunities and prove value
• Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
• Accountable for relationship management, cross sells, upsells and solutions consulting
• Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers
• Entrepreneurial mindset with appetite to define process and build programs
• Excellent verbal and written communication skills
• Demonstrate expertise in managing or leading quantitative, highly analytical products and solutions for customers
• Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
• Bachelor’s Degree or equivalent years of experience
• Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms
• Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments
• Software, SaaS, CPaas or PaaS selling experience

• Applications for this role are intended to be accepted until October 20th, 2026, but may change based on business needs