Strategic Account Executive (German Speaking)

• This position is needed to sell into high value prospects and customers. This person will play a key role in further growing the business across EMEA with a particular focus on DACH
• The candidate will be responsible for managing fast growing customers in the region. Focused mainly on Product cross and up-sell and revenue growth, as well as sourcing net new opportunities within a set of accounts
• Servicing the fastest growing customers in the region
• Growing our revenue and share of wallet within your key account list
• Opening doors to the purchase of Twilio’s products and services - including voice, messaging, email, contact centre, account security software
• Maintaining the highest levels of customer satisfaction
• Create pricing proposals, negotiating terms and managing the contract process
• Selling solutions to a technical and business audience
• Building trust and mutual respect with technical customers and peers
• Thinking outside of the box and having extraordinary interpersonal and communication skills to make complex contractual, technical, and financial details sound simple
• Balancing challenging priorities and handling multiple projects/deals at the same time

Benefits

• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Work from home opportunities
• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Variety of snacks, drinks, and catered meals in each of our locations

• German language proficiency
• History of working with accounts ranging from large multinational enterprise customers to Digital Natives
• Demonstrated success by achieving quota on a consistent basis
• A solid understanding of financial reporting within a direct customer base - Revenue tracking
• Track record of Account Management experience and a solid understanding of how to cross and upsell solutions within a mature customer base
• 6+ years of Account Management/Sales experience covering selling and closing complex technical solutions to a large customer base
• Ideally, you also have experience selling both to a business and technical audience
• Experience and understanding of working in the communications market is preferable. Have sold or worked with Messaging, Voice Calling, Email, Account Security Verification. Or have prior experience in a traditional telecommunications environment/business
• Curious networker
• Strong emotional intelligence