Sr. Program Manager

Ensure programs and teams are structured in most benefitted manner for organization. Promote cross-functional working.

Internal strcuture and organization of team.

Accountable for project deliveries within the committed QCD (Quality, Cost and deadline) for our product.

project deliveries as per committed QCD.

Gap analysis of current skills, anticipation of high level skills needed in the team according to the technical strategy, group direction and ensure necessary actions.

Skills Gap analysis reports with concrete action plan

Ensure direct relation with key stakeholders by frequent review meetings, proactive follow ups, feedbacks for customer satisfaction and avoiding escalation. Ensure feedback is taken seriously and action plan in place. Also, in case of any escalation, ensure that actions are taken on the utmost priority.

Informed and happy customer (Internal and External)

Escalation is handled in timely and professional manner.

Can debate the delivery strategy with business teams, architechts, engineers, and designers. Can communicate to executives, peers, and staff with impact, eloquence, and authenticity

Informed and motivated Managers and team members in team.

Ensure Quality processes is understood and respected by the team members.

Compliance in Internal/External audits.

Coach team members on optimizing individual skills, team efficiency and various soft skills aspects like team spirit, Orange values, working transversally as one team across India lab, their role in India lab and Orange Group, respecting group’s objectives.

Motivated team members with broader view at work and at individual level.

Proven track record of data-driven decision-making and applying continuous improvement methodologies across teams

Number of Innovations, POCs, whitepapers coming from India lab setting a research lab environment in India.

Exhibit and Ensure Openness, transparency and trust in the department at all levels.

Inspiring environment of India lab.

Alignment of global organizational priority and business goals.

Domain transformation, governance, stakeholder management, optimization, and innovations

knowledge and abilities

Deep understanding of project management and openness towards technologies :

• Teamwork, or how to make team working together (code reviews, continuous integration, agile methodologies, mentoring…)
• Production, or how to make cross functional working introduced in the teams

Excellent experience in SDLC Methodologies, Agile, DevOps and SAFe.

Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations

Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence

Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives

Excellent leadership, communication (written, verbal and presentation) and interpersonal skills

Research best practices within and outside the organization to establish benchmark data and use continuous process improvement disciplines to achieve results

Experience negotiating vendor contracts

Experience leading, motivating and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance

Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Expertise in Payments, Artificial Intelligence, Ethical and Responsible Data and AI, IaaS, PaaS, serverless technology, CI/CD, NoSQL databases, microservices APIs, and distributed systems operations in a DevOps model

Own/Lead end-to-end design and development of AI solutions from concept (0) to production-ready solutions. Drive architecture, prototyping, evaluation, and deployment of LLM-powered applications with minimal existing infrastructure or playbooks.

Leverage extensive expertise in data analytics and enterprise data management to design and establish robust data foundation. Possess deep hands-on experience with the DPDP/GDPR, demonstrating a proven ability to interpret and operationalize complex regulatory requirements. Oversee the complete Data lifecycle.