Solutions Consultant (Pre-sales)

• As a Solutions Consultant at Tennr, your job is to walk into the messiest patient intake and authorization workflows in healthcare and prove, with evidence, not slides, that Tennr can fix them.
• You get brought in once a deal is qualified and own the technical evaluation from first demo through signature
• That means running discovery to uncover the real operational pain, translating it into a business case, and then building and delivering a proof of concept that makes the answer obvious
• You’ll partner closely with an Account Executive, but the evaluation is yours to win
• This is not a feature-demo role
• The best SCs at Tennr understand the customer’s business well enough to tell them something they didn’t know about themselves — and then show them exactly how Tennr fixes it
• Run structured discovery to identify operational pain points across referral intake, prior authorization, and patient processing workflows — and quantify what they’re costing the organization
• Deliver product demonstrations that are built around the prospect’s specific problems, not generic feature walkthroughs
• Architect and build tailored Proof of Concepts using Tennr’s agentic patient orchestration platform, scoped to what will move the deal
• Build current/future state process maps that make the before-and-after undeniable
• Own deal strategy in partnership with the AE — know where the deal stands, who the stakeholders are, and what needs to happen to close
• Become a genuine expert in the healthcare verticals you cover (DME, infusion, specialty pharmacy, home health) — understand the workflows, the payer dynamics, and the economics well enough to be credible in a room full of operators
• Translate Tennr’s technical capabilities into business outcomes for non-technical buyers (operations leaders, CFOs, clinical directors)

Benefits

• Meaningful equity
• In-person culture
• Promoting from within
• 401k matching
• Unlimited PTO
• Free lunch (and a pantry stocked with a strangely wide array of puffed corn snacks)

• Startup experience is a plus — you build process as you go and don’t wait to be told what to do
• Technically hands-on — you’ve configured complex software platforms, worked with APIs, or built demo/sandbox environments without engineering doing it for you. You know how data moves through a system
• CS degree or equivalent technical foundation strongly preferred — not because we need you to write production code, but because it signals you can figure things out when the documentation runs out
• Comfortable presenting to and building credibility with both operational buyers and technical stakeholders (IT, security, compliance)
• Security and compliance fluency — you can read a SOC 2, interpret technical controls (encryption, access management, network segmentation), and respond to vendor security assessments without needing someone to translate for you
• Healthcare experience preferred — DME, infusion, specialty pharmacy, or any provider-side operations background is a significant plus
• 3-7 years in Solutions Consulting, Sales Engineering, or a technical customer-facing role at a B2B SaaS company.