Senior Site Reliability Engineer (SRE)

We are looking for a Senior Site Reliability Engineer to work hands-on with a Grafana-based observability stack and AWS/Kubernetes (EKS), defining SLIs/SLOs, reducing alert noise, building actionable dashboards, strengthening incident response, and improving release safety through progressive delivery and automated deployment analysis.

Responsibilities

• Own the observability charter for the platform: build monitoring, alerting, synthetic checks, dashboards, and runbooks
• Define meaningful SLIs/SLOs and reduce alert noise to improve signal quality
• Design and optimize release pipelines with progressive delivery, health gates, and automated rollback mechanisms
• Apply a performance engineering mindset through load testing, capacity analysis, and latency profiling
• Automate operational toil through scripting and infrastructure-as-code
• Accelerate SRE maturity by applying AIOps capabilities to improve detection, diagnosis, and reduce manual effort
• Lead incident response practices including on-call readiness and blameless post-mortems
• Collaborate with DevOps, Cloud teams, product engineering teams, and Tech Leads to drive reliability improvements

Requirements

• 3+ years of experience in Site Reliability Engineering, DevOps, or platform/production engineering supporting customer-facing systems
• Expertise in observability tools such as Grafana, Prometheus, and log/trace aggregation (Loki, Tempo, OpenTelemetry) covering metrics, logs, traces, and events
• Knowledge of SRE fundamentals: SLIs/SLOs, error budgets, golden signals, alert tuning and noise reduction, and blameless post-incident reviews
• Experience operating workloads on Kubernetes (ideally EKS) and AWS, with the ability to debug issues across application, container, and infrastructure layers
• Proficiency in Python, Bash, or Go, with exposure to infrastructure-as-code (Terraform) and CI/CD pipelines
• Background in incident management including triage, escalation, communication, post-mortems, and on-call processes/rotations
• A proactive ownership mindset with the ability to identify problems from telemetry before they're reported and follow through with engineering teams
• Strong communication skills to turn noisy signals into crisp findings, runbooks, and recommendations
• English Level: B2+ (Upper-Intermediate) or higher

Nice to have

• Experience setting up synthetic monitoring (API and browser checks) to validate critical user journeys and catch failures proactively
• Skills in performance engineering, including load/stress testing (k6, JMeter, Locust), capacity planning, and profiling latency, throughput, and resource bottlenecks
• Familiarity with leveraging AIOps capabilities to advance SRE maturity and drive innovation
• Experience with Datadog or similar enterprise observability platforms
• Background in evangelizing best practices and setting standards across engineering teams
• Exposure to programmatic advertising or adtech platforms

Benefits

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers
• Discounts in local language schools, including online courses for the Kazakh language

We cover it all:

• Participation in the Employee Stock Purchase Plan
• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Benefits package (sports activities, a variety of stores and services)
• Housing support program: preferential mortgage access via Otbasy Bank partnership

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

We cover it all:

• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Six trust days per year (sick leave without a medical certificate)
• Coverage of psychology sessions of your choice
• Discounts for fitness clubs and sports programs
• Benefits package (sports activities, a variety of stores and services)

We connect like-minded people:

• Delivering innovative solutions to industry leaders, making a global impact
• Enjoyable working environment, whether it is the vibrant office or the comfort of your own home
• Opportunity to work abroad for up to two months per year
• Relocation opportunities within our offices in 55+ countries
• Corporate and social events

We invest in your growth:

• Leadership development, career advising, soft skills and well-being programs
• Certifications, including GCP, Azure and AWS
• Unlimited access to EPAM's internal learning database
• Free English classes with certified teachers

• Discounts in local language schools, including offline courses for the Uzbek language

We cover it all:

• Monetary bonuses for engaging in the referral program
• Medical & family care package
• Four trust days per year (sick leave without a medical certificate)
• Discounts for fitness clubs, dance schools and sports programs
• Benefits package (sports activities, a variety of stores and services)