Senior Platform Solution Consultant (Pre-Sales)

• You’ll be the technical voice in the room when Socure sells our orchestration platform to banks, fintechs, marketplaces, and more, owning every technical conversation from first discovery through signed contract, and building the decisioning workflow that ships with the deal
• You’ll run point on 20+ active deals at any given time, partnered with an Account Executive. On a given week you are:
• Leading a discovery call with a Fortune 100 bank’s fraud ops team, then translating what you heard into a solution design their architects will actually implement
• Negotiating integration architecture - REST vs. SDK, sync vs. async, endpoint-only vs. full orchestration with a technical buyer who has opinions and constraints (security reviews, model risk governance, carrier consent, latency SLAs)
• Co-authoring the mutual action plan with your AE, identifying the real blockers, and getting unstuck when a security review or legal redline threatens the close date
• Demoing our no-code decisioning platform to an audience that ranges from a VP of Fraud to a staff engineer and calibrating the story to both
• Escalating real customer requirements into Product and Engineering, and pushing back on a prospect when what they’re asking for isn’t right for them
• Most pre-sales SC roles stop at the solution design. This one doesn’t
• Almost all of the build happens in pre-sales. You’re not just scoping the solution, you’re configuring it inside the RiskOS Platform, our no-code decisioning platform
• You’ll orchestrate identity, fraud, and device signals across Socure’s product suite into a live workflow: setting thresholds, wiring reason codes into branching logic, defining fallbacks and step-ups, and shipping a decisioning flow the customer can actually put into production
• That means when a deal closes, the decision logic is already built. Your job then shifts to a clean handoff with the Post-Sales and Technical Project Management teams. Partnering tightly to get the customer live fast, cleanly, and without losing the context you built during the sales cycle
• Our best deals close and integrate without a handoff gap, and that’s because the Platform SC owns the technical narrative end-to-end and hands it off as a working system, not a slide deck

Benefits

• Health: Comprehensive medical coverage, including vision, dental, and FSA
• Parental Leave: Generous leave allowance for
  parents-to-be
• 401k: Pre-tax savings for retirement
• Life Insurance: Protect your family in
  case of emergency
• PTO: Take as much time as you need,
  when you need it
• 100% Remote: Work from anywhere anytime, whatever suits your lifestyle
• WFH Allowance: Generous reimbursement program to maximize your WFH setup
• Deskpass: Work in an office environment whenever you feel the need
• Mental Health Provider: Connect with clinicians when you need it
• Learning & Development: Self-education allowance & free career coaching
• Employee Assistance Program “EAP”: Lifestyle resources available as well as additional mental health resources
• Fertility Provider: Family planning solutions for those interested
• Personal Legal Support: Significant discounts with RocketLawyer

• Sales acumen. You understand that your job is to help your AE close revenue, not to be the smartest person in the room. You can read a deal, spot a stalled champion, objection handle, and know when to push vs. when to back off
• Technical ability. You can read an API spec, sketch an integration flow on a whiteboard, reason about data pipelines and decisioning logic, and hold your own with engineering buyers
• Grit and broad shoulders. Deals break. Timelines slip. A prospect’s config blows up your sandbox plan the day before a demo. The best SCs on this team absorb chaos, keep momentum, and don’t need to be rescued
• You don’t need to have written production code recently, but you should be able to debug a Postman call, configure a no-code workflow, and have a point of view on system design
• Fraud, risk, or identity experience. Nice to have, not required. We’ll teach you the domain if the other three are strong
• Willingness to travel up to 30% for on-sites, QBRs, and key customer engagements
• 6+ years total experience, with at least 3 years in a customer-facing technical sales role as Solutions Consultant, Sales Engineer, Solutions Architect, Pre-Sales, or similar
• A track record of carrying technical ownership on complex enterprise deals ($500K+ ACV), ideally with 6–12 month sales cycles and multi-stakeholder buying committees
• A bias toward action and ownership. If something’s unclear or broken, you figure it out
• Experience configuring, demoing, or deploying a SaaS platform as part of the sales motion not just presenting slides about it
• Comfort with APIs, JSON, basic SQL, and reasoning about distributed systems not as an engineer, but as someone who can speak the language
• Strong communicator across audiences, you can run a technical deep-dive at 9am and pitch the business value to an executive at 11am without code-switching being a struggle
• Ruthless prioritization. On a busy week you’ll have three deals pulling at you, a POC to scope, and a product escalation to chase, you know how to weigh outcomes, drop what doesn’t move the needle, and adapt when priorities shift mid-day
• Background in fraud, identity verification, decisioning, risk, KYC/AML, or fintech infrastructure
• Experience with no-code / low-code orchestration platforms or decisioning engines
• Familiarity with enterprise integration patterns (REST, webhooks, SDKs, etc)
• Exposure to ML/statistics concepts, enough to talk about precision, recall, AUC, and model performance without bluffing