Senior Named Account Executive

• As our Named Account Executive, you will be a part of the Sales team as a quota-carrying contributor, primarily focused on developing and closing new business acquisition along with expansion within a small set of high-value, named enterprise accounts
• Own the Pipeline & Sales Cycle from prospecting to close: including discovery, business value development & discussions, negotiation, and contract execution. Articulate value and ROI clearly through data-driven storytelling and consultative selling
• Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long-term growth and multi-solution adoption. Develop land-and-expand motions that convert initial wins into enterprise-wide standardization across business units and regions
• Build multi-threaded relationships: Develop and drive relationships across the C-suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C-Level stakeholders on strategic business priorities and how commercetools can help deliver value based outcomes
• Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering
• Political Mapping & Deal Orchestration: Create and maintain detailed organizational maps (e.g., power & influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross-functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions
• Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene
• Forecasting & Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large-scale digital modernization deals

Benefits

• 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
• Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
• Monthly health membership and phone stipend
• Compensation benefits including 401K company match and an annual professional development stipend
• Flexible, family-friendly working hours - we are a remote first company

• You’re a creative problem-solver who is wired to find solutions. You confidently dive into challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork
• Exceptional skills in territory/account planning, opportunity qualification, and rigorous forecasting
• Deep commercial knowledge of the e-commerce landscape, including competitors and complementary technologies (e.g., CMS, PIM, ERP)
• Demonstrated ability to close multi-six-figure and seven-figure ACV deals
• Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000)
• Proven ability to conduct consultative, business-value-focused sales conversations with C-level business and IT leaders
• Enterprise SaaS sales experience, with a focus on selling software to large, multi-brand organizations
• A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role
• Fluency in a recognized sales methodology (MEDDPICC is strongly preferred)