Senior Manager of Sales Solutions Engineering

• The Technical PreSales team at Ironclad collaborates closely with prospective customers and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the solution evaluation process
• As the Senior Manager of Solutions Engineering, you will play a pivotal role in driving the success of our sales efforts
• You will lead a team of highly skilled Solutions Engineers (SEs) and will be responsible for enabling them to support Enterprise Account-sized deal cycles effectively
• Build, lead, and mentor a high-performing Enterprise solutions engineering team
• Foster a collaborative and innovative team culture which is positive, motivating, and performance-driven
• Serve as a subject matter expert in supporting the Enterprise Sales team throughout the sales cycle, ensuring technical alignment with customer needs
• Work closely with Sales leadership to understand business goals and develop a strategy for solutions engineering support in deal cycles
• Empower your team with scalable systems and repeatable processes to increase SE’s skills, product, industry knowledge, and professional habits
• Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance
• Collaborate with cross-functional teams to align SE efforts with overall business objectives and company priorities
• Foster strong collaboration with other departments, including Product Management, Engineering, and Customer Success, to drive a unified customer experience
• Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform
• Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge!

Benefits

• Dental, and vision insurance
• 401K
• Wellness reimbursement
• Flexible vacation policy
• Generous parental leave for both primary and secondary caregivers
• Work from home opportunities
• Health insurance

• The ideal candidate will have a deep understanding of AI and SaaS sales cycles as well as Ironclad products and services, extensive experience in solution sales and a proven track record of building and leading successful solutions engineering teams
• Experience hiring, motivating, and developing a team
• Excellent communication and presentation skills
• Strong understanding of current AI technology as well as the current CLM, CRM and ERP software landscape
• Proven ability to work with technical and non-technical teams, and ability to translate technical concepts into business value
• Strong listening and ability to understand customers’ needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer
• 2+ years of experience leading an Enterprise solutions engineering team, preferably in an AI or B2B SaaS setting
• Proven track record of successfully supporting deal cycles through to close-won