Skip to content
Search jobs inside your AI agent. Claude, ChatGPT, Gemini, Cursor and Grok
Connect

commercetools

Senior Manager of Global Business Development Strategy & Operations

Posted Updated
Discussion

Description

  • As our Senior Manager, Global BDR Function & Operations, you will lead and scale our Business Development Representative (BDR) organisation across AMER, EMEA, and APAC
  • Reporting directly to the Chief Marketing Officer (CMO), you will serve as a functional leader on the Marketing Leadership Team, driving predictable enterprise pipeline growth by implementing global outbound motions, standardizing playbooks, and being hands-on with the global BDR team
  • Serve as the global functional lead for business development, partnering directly with the CMO to align the BDR function with overall demand generation campaigns, brand initiatives, and corporate pipeline targets
  • Partner with RevOps and Marketing to define, monitor, and optimize global Marketing–BDR SLAs, including funnel velocity, lead scoring models, speed-to-lead benchmarks, and inbound conversion strategies
  • Own global team metrics against weekly discovery and qualified opportunity targets, providing direct, data-driven reporting to executive leadership
  • Manage regional BDR teams fostering high-performance leadership standards
  • Own global team retention strategies, structuring quality-weighted compensation frameworks and clear career pathways
  • Design, implement, and maintain a single global BDR playbook covering inbound and outbound architecture, multi-channel messaging (email, phone, social), and objection handling
  • Partner with the People team to support onboarding and enablement programs globally, incorporating formal certification milestones and structured peer-shadowing
  • Collaborate with RevOps to optimize tool adoption, AI potential and workflow efficiencies across Salesforce, Clay, Outreach, Gong/Chorus, LinkedIn Sales Navigator, and 6sense/intent data platforms

Benefits

  • 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
  • Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
  • Monthly health membership and phone stipend
  • Compensation benefits including 401K company match and an annual professional development stipend
  • Flexible, family-friendly working hours - we are a remote first company
  • You’re a creative problem-solver who is wired to find solutions
  • You confidently dive into complex challenges and have a talent for making them simple for others
  • AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role
  • Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork
  • 5+ years in B2B SaaS Business Development
  • Hands-on mastery of modern sales tech (Salesforce, Outreach/Salesloft, intent data, conversation intelligence) and funnel conversion analytics
  • Great ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the work
  • Proven track record leading distributed BDR/SDR organizations or managing regional team leads/managers across AMER, EMEA, or APAC
  • Demonstrated success partnering directly with Marketing Leadership (CMO/VPs) to convert marketing demand into qualified enterprise sales opportunities
  • Experience in enterprise eCommerce, headless commerce, composable platforms, or digital experience software

Skills

What Senior Sales jobs ask for — and how much of it you have →
Apply

See also

Sales jobs by country — openings, pay and top skills →