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Booking.com

Senior Commercial Manager

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Description

  • As Senior Commercial Manager – Attractions, you will set and execute the commercial strategy for high-value strategic accounts and new partner acquisition across the Attractions portfolio
  • You will build and lead a high-performing team of commercial managers, providing direct line management, coaching, and strategic steering whilst collaborating closely with the wider Attractions team and our external partners. Operating as a senior leader and role model across the business, you will influence cross-functionally to ensure commercial goals are well understood and prioritized by key stakeholders
  • Build and execute a market intelligence- and data-driven commercial strategy to deliver results for strategic accounts and new partner acquisition
  • Lead, coach, and inspire a high-performing team, overseeing talent development and driving stretching account strategies
  • Ensure proper internal and external operating models are in place to meet compliance, ethics, and performance standards
  • Oversee commercial trading reporting to Senior Management and drive high-impact actions to improve overall portfolio performance
  • Represent Booking.com in partner visits, quarterly business reviews, and industry events to build strong regional tourism relationships
  • Collaborate cross-functionally with Product, Tech, Marketing, Finance, Ops, and Insights teams to achieve organizational targets and OKRs

Benefits

  • Health insurance
  • Free access to Headspace for you and your loved ones
  • Global Employee Assistance Program
  • Meditation and Breastfeeding rooms at the office
  • Booking Cares - 2 days per year to volunteer and learn
  • Life insurance
  • Disability insurance
  • Pension plan
  • Annual paid time off
  • Parental leave - 22 weeks
  • Grandparent leave - 10 days
  • Care leave - 10 days
  • Bereavement leave - up to 4 weeks
  • Anniversary leave
  • Working from Home Furniture and Ergonomic Support
  • Working from Abroad - up to 20 days per year
  • Discounts & Wallet credits to spend on our products
  • Upgrade to Booking.com Genius Level 3
  • Friends & Family Booking.com discount vouchers
  • Free access to online learning platforms
  • Development and mentorship programs to support career growth
  • Access to trainings and workshops
  • Team development opportunities
  • Local discount programs
  • Game rooms in offices
  • On-site meals, coffee and snacks including vegan options
  • 8+ years of experience in Account Management or New Business roles, with 5+ years in a Manager role leading account management or business development teams
  • AI-first mindset with demonstrable experience using AI to drive efficiencies within commercial operations
  • Strong commercial acumen and analytical capabilities, with the ability to turn complex data into strategic insights
  • Solution-oriented, self-directed leader who drives a high-performance culture
  • Background in the Attractions & Experiences industry is strongly preferred
  • Exceptional senior stakeholder management and commercial negotiation skills with a proven track record of cross-functional influence
  • Professional fluency in English
  • Experience in ownership & rolling out CRM tools
  • Strong experience in setting pricing strategies & driving tactical improvements

Skills

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