Senior Commercial Manager
Posted Updated
Description
- As Senior Commercial Manager – Attractions, you will set and execute the commercial strategy for high-value strategic accounts and new partner acquisition across the Attractions portfolio
- You will build and lead a high-performing team of commercial managers, providing direct line management, coaching, and strategic steering whilst collaborating closely with the wider Attractions team and our external partners. Operating as a senior leader and role model across the business, you will influence cross-functionally to ensure commercial goals are well understood and prioritized by key stakeholders
- Build and execute a market intelligence- and data-driven commercial strategy to deliver results for strategic accounts and new partner acquisition
- Lead, coach, and inspire a high-performing team, overseeing talent development and driving stretching account strategies
- Ensure proper internal and external operating models are in place to meet compliance, ethics, and performance standards
- Oversee commercial trading reporting to Senior Management and drive high-impact actions to improve overall portfolio performance
- Represent Booking.com in partner visits, quarterly business reviews, and industry events to build strong regional tourism relationships
- Collaborate cross-functionally with Product, Tech, Marketing, Finance, Ops, and Insights teams to achieve organizational targets and OKRs
Benefits
- Health insurance
- Free access to Headspace for you and your loved ones
- Global Employee Assistance Program
- Meditation and Breastfeeding rooms at the office
- Booking Cares - 2 days per year to volunteer and learn
- Life insurance
- Disability insurance
- Pension plan
- Annual paid time off
- Parental leave - 22 weeks
- Grandparent leave - 10 days
- Care leave - 10 days
- Bereavement leave - up to 4 weeks
- Anniversary leave
- Working from Home Furniture and Ergonomic Support
- Working from Abroad - up to 20 days per year
- Discounts & Wallet credits to spend on our products
- Upgrade to Booking.com Genius Level 3
- Friends & Family Booking.com discount vouchers
- Free access to online learning platforms
- Development and mentorship programs to support career growth
- Access to trainings and workshops
- Team development opportunities
- Local discount programs
- Game rooms in offices
- On-site meals, coffee and snacks including vegan options
- 8+ years of experience in Account Management or New Business roles, with 5+ years in a Manager role leading account management or business development teams
- AI-first mindset with demonstrable experience using AI to drive efficiencies within commercial operations
- Strong commercial acumen and analytical capabilities, with the ability to turn complex data into strategic insights
- Solution-oriented, self-directed leader who drives a high-performance culture
- Background in the Attractions & Experiences industry is strongly preferred
- Exceptional senior stakeholder management and commercial negotiation skills with a proven track record of cross-functional influence
- Professional fluency in English
- Experience in ownership & rolling out CRM tools
- Strong experience in setting pricing strategies & driving tactical improvements