Senior Client Account Manager (Large Customer Sales, Financial Services)

• We are looking for a Senior Client Account Manager to join the Financial Services vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform
• Collaborate closely with Client Partners to meet and exceed your client’s marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Benefits

• Comprehensive health benefits
• Flexible vacation & Reddit global days off
• Family planning funds & 4+ months paid parental leave
• Personal & professional development funds
• Paid volunteer time off
• Workspace & home office benefits

• 7-12 years of experience in advertising sales and account management
• Proficiency in Excel preferred
• Expertise with performance/direct response campaigns
• BA / BS degree or equivalent work experience
• Experience cultivating strong relationships with external partners
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• High attention to detail
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors