Sales Operations Manager (SMB)
Posted Updated
Description
- As a Sales Strategy & Operations Manager, you will help shape and execute strategic initiatives that improve sales performance in Motive’s SMB Business
- You will translate business priorities into actionable plans, provide rigorous analysis and recommendations, and serve as a trusted advisor to sales leadership and cross-functional partners
- This role is ideal for a strategic, analytical, and execution-oriented operator who can navigate complex business questions, identify opportunities for improvement, and drive solutions from insight through implementation
- This role will bring a data driven perspective to forecasting, pipeline generation and management, and other sales metrics
- You will have the opportunity to influence departmental objectives and advance the effectiveness of Motive’s go-to-market organization
- Serve as the primary sales operations business partner to the SMB New Logo and Account Management Organization
- Own the day-to-day operating rhythm for the business, bringing exceptional attention to detail and operational rigor to reporting and recurring business review cadences
- Develop and execute strategic initiatives that support sales growth, productivity, and operational effectiveness
- Analyze sales performance, pipeline, capacity, and business trends to identify opportunities and risks
- Improve sales processes, operating rhythms, reporting, and planning mechanisms
- Lead cross-functional projects involving Sales, Systems, Business Intelligence, Finance, and Marketing
- Translate complex data and business problems into clear priorities that inform leadership decision-making and drive measurable outcomes
- Demonstrated experience leading projects with diverse scope and driving initiatives from planning through execution
- Strong analytical skills with the ability to synthesize complex data and develop practical recommendations
- Experience in sales strategy, sales operations, business operations, consulting, finance, or a related analytical function
- Expert with SQL, Google Sheets / Excel and Salesforce
- Ability to build consensus across teams and communicate recommendations effectively to senior stakeholders
- Proficient in AI tools (LLMs, Agents, Apps Script, N8N) to maximize efficiency and accuracy of daily work
- Sound judgment, strong ownership, and an ability to prioritize work in a fast-paced environment