Sales Onboarding Program Manager
Posted Updated
Description
- Coder’s Revenue Enablement team is building out onboarding and ramp for every customer-facing function — SDR, AE, SE, CSM, and FDE
- We’re looking for a Sales Onboarding Program Manager who can own that curriculum end to end: designing, running, and continuously improving how new hires ramp from day one to full productivity
- This isn’t a single-audience onboarding role
- You’ll build ramp programs that flex across distinct functions with different skill requirements — commercial, technical, and delivery — while keeping a consistent bar for what “ready” looks like across all of them
- You’ll work closely with our technical enablement and sales performance functions to make sure ramp content stays current with product, methodology, and process as the company scales
- Design and own the onboarding curriculum and certification framework for new hires across AE, SE, CSM, and FDE roles
- Build structured ramp timelines (30/60/90-day plans) with clear milestones, checkpoints, and certification gates for each function
- Partner with technical enablement, sales performance, and functional leaders to keep ramp content aligned with current product, methodology (e.g., MEDDPIC, deal qualification frameworks), and sales/delivery process
- Track and report on ramp metrics — time-to-productivity, certification completion, early performance indicators — and use that data to iterate on the program
- Coordinate logistics and scheduling for cohort-based onboarding (live sessions, shadowing, certification exercises)
- Build and maintain a scalable content/documentation system so onboarding materials stay current as the team grows and product evolves
- Gather feedback from new hires and their managers to continuously refine the program
- Serve as the primary point of contact for new hires during their ramp period
Benefits
- Generous medical / dental / vision coverage
- 4% 401(k) match
- Flexible time off
- Fertility benefits through Carrot Fertility and generous parental leave
- Paid sabbatical after 5 years
- Remote work from anywhere, or join our Austin or San Francisco offices
- Monthly “perks” stipend for wellness, learning and development, travel, etc
- Annual workstation allowance for your home office
- Demonstrated ability to build structured, repeatable programs from scratch — not just run existing ones
- Strong project management instincts: you default to milestones, checklists, and metrics rather than ad hoc coordination
- Excellent written communication — you’ll be creating a lot of the source material new hires learn from
- Comfort designing curriculum for both commercial and technical audiences, or a fast learner’s willingness to get conversant in technical sales motions
- 4+ years in program management, enablement, or L&D, ideally in a B2B SaaS or technical sales environment
- Experience partnering cross-functionally with sales, product, and marketing