Sales Engineer

• As a Solutions Engineer on the commercial team, you will work closely with our Data Science, Enterprise Sales, and Executive team to close new business through solution expertise
• For Windfall’s commercial sales motion, the role of the Solutions Engineer is multi-faceted
• You will be a strategic advisor to our internal sales team, solutions architect for our prospects, a product representative for demos, and voice of the customer in driving our GTM strategy
• You should enjoy solving problems and collaborating with others, and have a strong understanding of the AdTech/MarTech ecosystem
• You need to be comfortable working with executive-level stakeholders and experienced product leaders, and can easily facilitate conversations with both technical and nontechnical audiences
• We’re on a mission to change how organizations perceive and use people data
• And we hold true to our core values of: (1) Be an excellent communicator; (2) Operate with transparency; (3) Provide leverage, not optimization; (4) Win when our customers win; and (5) Act with integrity and trust
• Understand business problems to find the best technical solution among all possible
• Design and deliver new workflows, tests, and POCs for clients, and make recommendations for new use cases
• Partner with commercial sales as the technical arm of relationship selling
• Develop deep relationships with the client’s technical teams and respect from their commercial organizations
• Develop expertise regarding internal tools and administration
• Define features, phases, and solution requirements, providing specifications according to which the solution is defined, managed, and delivered
• Describe the structure, characteristics, behavior, and other aspects of the technology to project stakeholders
• Establish & maintain internal relationships with adjoining teams to ensure the seamless external experience
• Advise teams on customer feedback, PoV, and effectiveness of collateral
• Document customer business objectives, workflow diagrams, and success criteria
• Participate in the creation and delivery of customer-facing presentations (QBRs, Pitches, etc.)
• Conduct/participate in opportunity pre- and post-mortems, assisting with documentation
• Assist with account planning and whitespace analysis

Benefits

• Medical, dental, and vision
• Retirement benefits
• Commuter benefits
• Long-term disability and life
• Paid time off
• Paid sick and volunteer days
• Paid parental leave
• Floating holidays
• Stock options
• Fully-stocked kitchen
• Pet-friendly office
• Remote-enabled

• Basic computer science skills or interest in self-learning – Command-Line and SQL proficiency will jumpstart your time to value
• Minimum of 2+ years in an external client-facing role with great EQ is essential
• Prior experience in Solution(s) Role or AdTech/MarTech/Data industry
• Startup personality: smart, ethical, friendly, cross-functional, hardworking, and proactive
• Scrappiness. We don’t have all the answers, but you’ll need to find them
• Great communication skills internally and externally – Prompt response and action when needed, people rarely need to follow up with you
• Bachelors and/or Masters degree in a technical discipline (Computer Science, Technology, Engineering, Math) or another quantitative field
• Ability to work in ambiguous environments with little direction
• Technical experience with analytical tools, methodologies, and design
• Willingness and desire to learn and adopt new skills - both technical and non-technical - to craft and deliver the best solutions