Sales Engineer (United States)
Posted Updated
Description
- Acting as the technical trusted advisor to provide consultative support for organizations evaluating the JumpCloud platform
- Providing tailored product demonstrations
- Uncovering customer pain points and challenges and aligning JumpCloud solutions to those challenges
- Support direct and partner sales teams with product related questions and skill development
- Building relationships with partners through technical enablement and co-selling
- Assist prospects with setup and configuration of free trials
- Provide technical Q&A to prospects as they progress through trial
- Assess prospect readiness to enter a formal sales cycle
- Understand implementation best practices to advise on the quickest customer time to value
- Identify common technical issues and themes that could be addressed through product development, automation and/or self-serve
- Provide evaluation framework for prospects to follow in their POV
Benefits
- Health, Dental, Vision Insurance
- 401k with Match
- Life, Accident Insurance
- Legal Benefits
- Flexible Paid Time Off
- Parental Leave
- Annual Leave
- Sick Leave
- Parental Leave
- Health Insurance
- Competitive Pension Scheme
- Group Income Protection
- Life Insurance
- Wellness Programme
- Employee Assistance Programme
- Ability to make the complex simple
- Comfortable speaking with technical evaluators and IT leaders, and adjusting talk-track to match the audience
- Desire and ability to learn new complex concepts
- Excellent written and verbal communications skills
- Strong understanding of Active Directory environments
- To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description
- 2-5 years experience in a technical Sales Engineering or similar role
- Strong knowledge of Cloud/SaaS technologies
- Understanding of network architecture
- Familiarity with MDM, RMM, or similar endpoint solutions
- Knowledgeable in industry standard authentication and authorization protocols e.g. SAML, OIDC/OAuth, LDAP, RADIUS
- Familiarity with MFA technologies such as TOTP, WebAuthn
- Experience configuring and deploying identity and/or directory solutions
- Experience with basic scripting languages such as bash/Powershell
- Experience with API integration and automation
- Experience with both direct and channel/partner sales cycles