Sales Engineer

• Sentry’s European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region
• As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you’re all-in to make the customer wildly successful
• Please note that this is a 12 month fixed-term contract
• You’ll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption
• Bring technical expertise to customer demos, trials, implementations, and tickets
• Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
• Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
• Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer’s voice and drive improvements in the product
• Attend conferences on occasion, speaking with prospects that visit our booth

Benefits

• Competitive Compensation + Equity
• Medical, Dental, Vision Insurance
• Commuter Stipend
• Professional Development Stipend
• Health & Wellness Benefits
• Charitable Matching Program
• Flexible PTO
• Paid Parental Leave
• 401k Plan

• Enjoy talking about technology and interfacing with engineers and engineering leaders
• Appreciate working on a variety of projects with customers from lots of different industries
• Love developer tools, open-source, and/or all things software development life cycle
• Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable collateral/documents, etc.)
• Like being “in the middle of it all,” working across the organization to move the product forward
• BS Degree in Engineering (preferably Computer Science/Engineering) is a plus
• Hands-on experience working with programming languages including JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, PHP, etc
• Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
• Understanding of sales processes in a high transaction sales environment
• Excellent communication and presentation skills
• Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) is a plus
• Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
• 3+ years as a Sales Engineer (preferred), Implementation Consultant, Support Engineer, or Software Developer with experience leading projects, presenting solutions, and/or working with customers