Sales Engineer
Posted Updated
Description
- As we continue to grow across the UK and US markets, we’re looking for an experienced Sales Engineer to join our commercial team
- This is an exciting opportunity for someone who loves engaging with customers, demonstrating software solutions and translating complex challenges into meaningful outcomes
- You’ll be the product expert within our Sales team, helping prospective customers understand the value of Radar Healthcare through compelling demonstrations, consultative discussions and expert product guidance
- As our Sales Engineer, you’ll work closely with Sales Leads throughout the sales cycle, partnering with prospective customers and showcasing how Radar Healthcare can help solve their challenges
- Lead engaging, outcome-focused product demonstrations for prospective customers across the UK and US markets
- Tailor demonstrations to the customer’s priorities, buying criteria, workflows, challenges and desired outcomes
- Support discovery, qualification, sales meetings, workshops and solution discussions throughout the sales cycle
- Clearly communicate product value, differentiation, functionality and use cases to technical, clinical, operational and executive audiences
- Partner with Sales Leads to define the sales objective, demonstration strategy, stakeholder needs, risks and agreed next steps for each opportunity
- Develop and maintain expert knowledge of the Radar Healthcare platform, product portfolio, value proposition and key customer use cases
- Maintain a strong understanding of product functionality, approved roadmap developments, integrations, configuration options and solution dependencies
- Manage high-quality demonstration environments, sales scenarios and supporting data that reflect priority markets and buyer needs
- Provide accurate and timely responses to product, technical and solution questions raised during live opportunities
- Keep up to date with healthcare market developments, competitor positioning and customer expectations, using insight to strengthen sales messaging and differentiation
- Work alongside Sales Leads to understand customer requirements and recommend the most appropriate solution approach
- Help qualify opportunities and identify requirements, dependencies and potential solution gaps
- Contribute to proposals, tenders, presentations and customer responses
- Provide product insight during commercial discussions while ensuring commitments align with current product capability and roadmap plans
- Work alongside Sales Leads to qualify customer requirements, buying drivers and success criteria, and identify the most relevant solution approach
- Assess product fit, technical requirements, dependencies, risks and potential solution gaps early in the sales cycle
- Contribute solution expertise and persuasive, customer-specific content to proposals, tenders, presentations and written responses
- Support commercial discussions with clear solution input, ensuring proposed commitments remain aligned with current product capability and the approved roadmap
- Build credibility and trusted-adviser relationships with clinical, quality, governance, operational, technical, procurement and executive stakeholders
- Facilitate consultative conversations that uncover customer challenges, decision criteria, priorities and intended outcomes
- Adapt sales messaging, discovery and demonstrations to suit UK and US healthcare contexts, stakeholder expectations and stages of the buying journey
- Represent Radar Healthcare at prospect meetings, webinars, conferences and industry events where sales engineering expertise is required
- Capture prospect feedback, competitive insight and recurring requirements, sharing them with Sales, Product and relevant internal teams
- Support the onboarding and ongoing product, solution and demonstration capability of sales colleagues across the UK and US
- Create and maintain demo scripts, discovery guides, FAQs, objection-handling content, competitive messaging and other sales enablement resources
- Ability to work flexibly across UK and US sales activity, including occasional travel and meetings across different time zones
- Experience supporting complex, multi-stakeholder sales opportunities and working as part of a sales team
- Strong experience delivering software of SaaS product demonstrations to a range of stakeholder audiences
- Strong presentation, facilitation, and written communication skills
- Ability to understand customer needs and translate them into relevant solution capabilities and business outcomes
- Strong previous experience working in a Sales Engineer, Pre-Sales Consultant or similar role within a comparable sales environment
- We take into account each candidates demonstrable skillset, drive and ethos so even if you don’t feel 100% qualified for the role – we welcome you to connect with us
- Experience contributing to bids, tenders, proposals or formal customer evaluations
- Knowledge of NHS, private healthcare, social care or US healthcare markets
- Clinical background or previous experience working in a clinical healthcare setting
- Understanding of quality, risk, compliance, patient safety or clinical governance processes
- Experience within HealthTech, healthcare software or a SaaS environment