Sales Engineer

• As a Solutions Engineer at Ketryx, you’ll be a hands-on individual contributor responsible for the technical portion of enterprise sales cycles
• You will guide prospects through structured discovery, run rigorous technical evaluations, and deliver demos and Proof-of-Value (PoV) engagements that show how Ketryx supports regulated software teams
• A core part of the role is acting as a pre-sales solutions architect: taking real customer workflows and constraints and turning them into repeatable solutions focused on value
• Lead technical discovery with enterprise prospects across Engineering, Quality, and IT/Security to uncover toolchains, workflows, constraints, and decision criteria
• Run enterprise level evaluations, define success criteria that translates regulated-world use cases into repeatable, reusable solution patterns across accounts
• Prepare and deliver polished, customer-specific demos that tie Ketryx to measurable outcomes (release speed, quality, inspection readiness)
• Confidently handle objections and deep technical questions while keeping a clear narrative
• Partner with AEs to shape evaluation plans and demo flows, handle technical objections, and remove blockers between steps
• Partner with Sales, Product, Client Operations, and Solutions peers to improve cross functional collaboration

Benefits

• Flexible locations and working hours

• You’ll do well in this role if you enjoy fast-paced environments, can balance multiple active evaluations, and are motivated by helping customers connect technical capabilities to business outcomes
• You’re passionate about improving healthcare through technology
• You understand the challenges of developing software in regulated environments and can articulate how automation can transform this process
• You’re equally comfortable discussing DevOps practices, regulatory requirements, and business va
• You enjoy applying your technical background in a sales environment and contributing meaningfully across cross-functional teams
• Comfort discussing integrations, security basics, and enterprise constraints in a credible, practical way
• Strong understanding of modern SDLC/DevOps tooling and workflows (source control, CI/CD, issue tracking, testing, releases, integrations)
• Willingness to travel
• 4+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, or a comparable customer-facing technical role (enterprise experience preferred)
• Strong presentation and communication skills across technical and non-technical stakeholders
• Ability to run structured discovery and produce clear written outputs that drive next steps
• Working knowledge of regulated software concepts (traceability, validation expectations, evidence generation, audit/inspection readiness)
• Ability to juggle multiple active evaluations and shifting priorities while maintaining responsiveness and quality
• Previous startup experience
• Keywords:, medical device software, software as medical device, SaMD, Software systems engineer, software in a medical device, SiMD, software systems engineering, software verification, software validation, technical communication, sales engineering, SaaS, sales engineer
• Comfortable working cross-functionally in fast-paced settings
• Prior experience in technical product software, especially in the life sciences space
• Familiarity with enterprise scale engagements
• Exceptional organizational and time-management skills
• Experience building reusable demos, PoV environments, templates, or lightweight automation to improve scalability
• You’ll do well in this role if you enjoy fast-paced environments, can balance multiple active evaluations, and are motivated by helping customers connect technical capabilities to business outcomes. This position is based in our Cambridge, MA office. Applicants must be authorized to work for any employer in the U.S. Ketryx is not able to sponsor or assume sponsorship of employment visas (including H-1B), F-1 visas, or OPT at this time