Sales Enablement Specialist
Posted Updated
Description
- You will own how new Business Development Representatives (BDRs) learn to sell at Filevine, from their first day through ongoing skill development
- You’ll run our monthly onboarding program, build the training curriculum, manage our mentor program, and use performance data to improve all three
- Your goal is to get BDRs productive faster and keep them improving
- Run a two-week onboarding program for each monthly BDR cohort, combining live sessions (in person and virtual) with self-paced learning in GTM Buddy
- Build and update curriculum covering our tech stack (Salesforce, Gong, Nooks, ZoomInfo, Sales Navigator, 6sense, GTM Buddy), sales methodology, writing and communication skills, professionalism, and product and persona knowledge
- Set clear expectations and success metrics for every new hire, and track progress against them through the first 90 days
- Coach new BDRs on live calls and give feedback using Gong and other engagement tools
- Design coaching programs that improve SQL-to-SAL conversion
- Lead 1:1 and group coaching, performance clinics, and short, targeted enablement sprints
- Partner with AE Enablement on certifications and training by vertical, persona, and product line
- Develop new cadence strategies for practice areas and product launches
- Own the BDR Mentor Program: selecting and training mentors, running weekly check-ins, and tracking results
- Set program standards and hold mentors accountable for measurable mentee improvement
- Report on ramp time, training NPS, call quality, and qualification metrics
- Use performance data to refine content and delivery, and keep completion and engagement high
- —-What Success Looks Like—-
- BDR ramp time decreases, and new hires contribute pipeline sooner within their first 90 days
- SQL-to-SAL conversion for ramped BDRs increases
- Training satisfaction scores (NPS) are consistently high
- Mentors and mentees report clear, positive impact
- Sales, Product, and Marketing Enablement see you as a trusted partner
Benefits
- Medical, Dental, & Vision Insurance
- Competitive & Fair Pay
- Maternity & Paternity leave
- Short & long-term disability
- Centrally located open office in Sugar House
- Company swag that will make your friends envious
- Opportunity to make an impact on Day 1
- 3+ years in Sales Enablement, BDR/BDR training, or sales leadership (preferably in SaaS)
- Exceptional facilitation, coaching, and communication skills
- Experience developing and facilitating training programs for inbound and outbound sales
- Deep understanding of B2B SaaS sales tools (e.g., Salesforce, SalesLoft, Gong, GTM Buddy)
- Strong instructional design skills and experience with adult learning principles
- Background in instructional design or learning & development
- Experience designing certification paths and persona-based enablement strategies
- Familiarity with legal tech or complex, multi-persona sales cycles
- Prior experience in a quota-carrying BDR or AE role