Sales Development Representative

• Join the team as our next Sales Development Representative supporting Twilio’s New Business and Strategic Sales organizations
• This role is critical to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy
• As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs
• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities

Benefits

• Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e-books for continued learning and education
• Work from home opportunities
• Generous annual time off in all countries
• Comprehensive health programs
• Programs to help our employees plan for their retirement needs
• Generous maternity, paternity, and adoption leaves, as well as family medical care leave
• Variety of snacks, drinks, and catered meals in each of our locations

• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Have a demonstrated ability to navigate challenges with resilience
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Embrace responsibility and enjoy partnering with Account Executives as part of a team
• Enjoy variety and creativity in your day-to-day workflow
• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Comfortable with change and energized by a fast-moving environment
• We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you
• 1+ year of customer-facing experience