Sales Development Representative

• As a Sales Development Representative at OpenTable, you will play a key role in driving business growth by identifying and generating new restaurant partnerships across the US
• Based out of our Chicago office in a hybrid capacity, you will engage prospective clients, educate them on OpenTable’s reservation and guest management solutions, and secure qualified meetings for Account Executives
• Every member of our team directly impacts how restaurants thrive, empowering operators to streamline their business, enhance guest experiences, and grow their bottom line
• Conduct targeted outbound prospecting via calls, emails, and professional networking to identify and engage prospective restaurant partners
• Qualify leads based on operational needs, budget alignment, and fit, delivering highly prospective opportunities to Account Executives
• Deliver compelling value propositions and product demonstrations tailored to unique restaurant operational pain points
• Maintain accurate records of prospect interactions, pipeline progress, and account updates within Salesforce CRM
• Collaborate closely with Account Executives and cross-functional teams to strategize target accounts and optimize lead conversion rates
• Stay knowledgeable about restaurant industry trends, market dynamics, and competitive offerings to position solutions effectively

Benefits

• Generous parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
• Work from (almost) anywhere - wherever you do your best work
• Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge

• Proficiency with CRM platforms (e.g., Salesforce) and sales engagement tools
• Strong written and verbal communication skills with the ability to convey complex product values clearly
• 1+ years of experience in sales development, business development, or customer-facing sales roles
• Proven track record of prospecting, qualifying leads, and meeting or exceeding sales targets
• Ability to work in a hybrid capacity from our Chicago office two days per week
• Experience in software-as-a-service (SaaS), hospitality, or restaurant technology industries
• Familiarity with OpenTable’s product platform and restaurant management tools
• Experience managing multi-channel outbound campaigns using modern sales technology tools (e.g., Groove)
• Demonstrated ability to build relationships and communicate effectively with key decision-makers and restaurant owners
• Bachelor’s degree in business, marketing, communication, or a related field