Sales Development Representative
Posted Updated
Description
- Reporting to a Manager, Sales Development, the Sales Development Representative (SDR) is often the first touch point for potential customers, so making a good impression is paramount.
- You’ll be qualifying leads of businesses that started a trial of our software to better understand whether we are able to help and support their business.
- It’s important that you are able to generate excitement and build value for the next step of them speaking with the Account Executives who will champion the relationship
- Connect with potential customers through a variety of inputs (phone, text, email)
- Work with members of the Account Executive (AE) team to provide the best customer experience and exposure to the Jobber product
- Be open to giving and receiving feedback on a consistent basis to grow yourself and those around you
- Track key information in Salesforce for follow-up and analytics
- Have dedicated time to participate in learning opportunities and self-guided work to further your sales skills and development
- To be a strong and confident communicator. You have the ability to actively listen and converse with our customers, and get a true understanding of who they are and what they need
- To be incredibly driven and tenacious. In sales, not every customer will say yes or be interested in what you have to say. We need you to dust off your jeans and get right back in the saddle…quickly
- To be a self-starter. The SDR will likely dial over 100 calls per day to effectively support the sales process. We need someone who is energized by moving fast, not depleted by it
- To be adaptable. We’re an agile company and we need people who are able to pivot and change directions when required
- Previous success in sales. If you were a top performer in selling cell phones, electronics, or other tech, or a retail star - this position is for you
- To collaborate. The SDR must establish strong relationships quickly and work with the Sales team to understand what is and isn’t working
- Please note: To best help our customers, we’re looking to make sure we have coverage across all our hours and days we’re open, which is Monday to Thursday from 6 am MT to 8 pm MT, then Fridays to Sunday from 6 am MT to 6 pm MT.
- This role will require a non-standard shift of either: Monday to Friday late shift (1pm-10pm ET / 11am -8pm MT / 10am-7pm PT)
- Step 1: We’ll review your application! The candidates whose experience aligns with the role will be moved forward in the process. We’re looking for people with great customer service experience, that ideally have experience onboarding customers or training individuals. Make sure to highlight this one your application!
- Step 2: Screening assignment! Candidates moving forward will receive a link to complete a brief, recorded audio interview through our third party software Willo
- Step 3: Initial convo with TA! A member of Talent Attraction will reach out to you for a first conversation. We want you to share your unique story and experience, and see how you’ll help drive us forward. This is also a great opportunity to ask questions about Jobber and the role!
- Step 4: Team Interviews! You’ll have an interview with leaders from your team that will dig into your previous experience and performance, as well as to see your skill set in action in a role play. We’re constantly raising our bar and excited to see what you can bring to Jobber. If successful, you’ll move forward to an interview with a Senior Manager from the group!
- Step 5: Offer!