Privileged Access Management Product Delivery Manager

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Identity & Access Management - Privileged Access, you work to enhance and optimize the way products are delivered to customers. As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Leads the transformation of existing and future customer journeys across a suite of products
• Understands and aids customers to execute against the firm’s risk, controls, compliance, and regulatory requirements
• Manages timeline, dependencies and risks; monitoring blockers, escalating concerns liaising with stakeholders and functional partners
• Analyzes product performance data to identify trends, patterns, and insights that inform product strategy and development
• Creates and maintains detailed reports and dashboards using Excel and other data visualization tools
• Prepares and delivers presentations using PowerPoint to communicate findings and recommendations to various audiences
• Collaborates with product managers and other stakeholders to understand data needs and provide actionable insights
• Supports the development and tracking of key performance indicators (KPIs) to measure product success

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product delivery or a relevant domain area
• Demonstrated ability to execute operational management and change readiness activities
• Strong understanding of delivery and a proven track record of implementing continuous improvement processes
• Experience in product or platform-wide release management, in addition to deployment processes and strategies
• Equivalent expertise in identity & access management - solid domain expertise in Identity and Access Management is required
• Experience in implementing one or many Privileged Access Management concepts including: principle of least privilege, role-based access control (RBAC), attribute-based access control (ABAC), just-in-time access, credential vaulting or session monitoring
• Proven ability to identify and measure success metrics and performance drivers
• Demonstrated ability to partner with, and where needed lead, cross-functional and global teams
• Strong understanding of product and project delivery - working with both agile and waterfall methodologies
• Experience driving change at scale within organizations and managing senior stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

• Proficient knowledge of the product development life cycle
• Good understanding of engineering best practices
• Experience with cloud-native IAM architectures such as AWS, Azure, or GCP
• Track record of delivering complex products or programs at enterprise scale in a regulated environment or in the technology sector