Partnership Manager (DACH)
Posted Updated
Description
- As a Partnerships Manager, you will be instrumental in fostering and enhancing relationships with our eCommerce partners to drive sales growth and maximise revenue for the DACH region
- This role involves managing daily operations of partner accounts, ensuring seamless collaboration, and devising strategies for mutual growth and success
- Your expertise in eCommerce, business development, communication and partner ecosystem development will be critical in achieving our objectives
- Partnership Management:
- Cultivate and sustain relationships with key eCommerce partners, including digital agencies, online marketplaces, payment service providers, platforms, and third-party logistics (3PL) providers
- Collaborate with partners to uncover growth opportunities, align business goals, and execute joint marketing campaigns
- Maintain regular communication with partners to update them on referral performance, product advancements, promotions, and other relevant developments
- Monitor partner performance, analyse data, and offer recommendations to enhance sales and revenue
- Business Development:
- Negotiate partnership agreements and contracts to ensure mutually beneficial terms
- Identify and pursue new expansion opportunities, including new market entries and innovative partnership programs
- Collaborate with Global-e’s marketing team to develop high-impact promotions, events, and co-sponsorship opportunities
- Create compelling presentations and collateral to showcase the benefits of partnering with Global-e
- Strategic Planning:
- Formulate and execute strategic plans to achieve growth targets in line with business objectives
- Analyse market trends and competitor activities to identify potential opportunities and challenges
- Partner with cross-functional teams, including marketing, sales, customer success, and product development, to align strategies and drive results
- Performance Analysis:
- Track key performance indicators (KPIs) for eCommerce partnerships, such as referrals, demos, average contract size, and total contracts
- Analyse data to generate actionable insights and optimise partner performance
- Prepare and present regular reports to internal stakeholders and partners, highlighting findings and recommendations
- Relationship Building:
- Develop strong relationships with internal teams such as Marketing, Sales, and Solutions to ensure effective support for partnership activities
- Serve as the primary point of contact for eCommerce partners, addressing their needs, resolving issues, and delivering exceptional service
- Strong business and financial acumen, with excellent time management and organizational skills
- Highly motivated, entrepreneurial, and results-driven, with the ability to work both independently and collaboratively
- Proficiency in CRM systems, project management tools, and Microsoft Office Suite
- In-depth understanding of Direct-to-Consumer (DTC) eCommerce platforms, logistics, and digital marketing channels
- Bachelor’s degree in business, Marketing, or a related field, or at least 3 years of equivalent work experience
- Demonstrated ability to communicate, present, and influence effectively at all organisational levels, including executive and C-level
- Outstanding communication, negotiation, and relationship-building skills
- Proven track record in eCommerce partnership management or a similar commercial role, ideally within the eCommerce industry
- Analytical mindset with the capability to interpret data, derive insights, and make data-driven decisions