Partner Manager
Posted Updated
Description
- As a Partner Manager, you’ll help turn NexHealth’s partner ecosystem into a repeatable growth engine
- You’ll be the trusted owner of our most important channel and strategic partnerships, bring new partners into the program, and make sure every partnership delivers real results for practices, partners, and NexHealth
- As the program grows, the playbooks and processes you shape will become the foundation it scales on
- Own key partner relationships – Serve as the day-to-day point of contact for a portfolio of channel, reseller, and strategic partners. Set joint goals, track milestones, and keep both sides accountable
- Find, pitch, and sign new partners – Source and close partners that serve large numbers of practices, including marketing agencies, IT and MSP firms, and industry consultants. Own a target tied to partners signed and partner-sourced pipeline
- Build and run partner enablement – Design and execute onboarding and enablement plans that get partners selling and supporting NexHealth effectively, partnering with RevOps on the processes behind them
- Drive partner projects end to end – Coordinate product, engineering, support, and leadership teams to deliver on partner commitments. Manage timelines, dependencies, and escalations so projects don’t stall
- Surface risks early – Keep a close eye on partner health and project progress, and raise risks and blockers before they turn into surprises
- Activate and engage partners – Partner with Marketing to drive activation and ongoing engagement, so new partners ramp faster, stay longer, and produce more
- Measure what matters – Track partner performance and pipeline contribution, and use what you learn to focus time and resources where they have the most impact
- Build the playbook – Document what works and improve partner processes and tooling so the program becomes more repeatable as it scales
Benefits
- Equity
- Commuter benefits
- 401K
- Full Medical, Dental and Vision
- Unlimited PTO
- A track record of signing new partners and hitting targets through partner channels
- The ability to manage a broad partner portfolio while going deep with your most strategic relationships, and sound judgment about where your time creates the most impact
- Clear, adaptable communication. You can align partner executives, internal leaders, and technical teams, and you surface misalignment early so decisions stick
- Strong experience in partnerships, channel management, business development, or account management, including work in healthcare or healthcare-adjacent technology
- Strong project management skills, with experience leading cross-functional initiatives that involve both internal teams and external partners and seeing them through to completion
- An ownership mindset. You follow through without reminders and stay candid with partners and colleagues in good moments and hard ones
- Genuine focus on the customer. You look for ways partnerships create real value for practices and their patients, not just pipeline
- A builder’s approach. You’ve created or improved repeatable partner processes, and when a partnership underperforms, you dig into the root cause rather than the symptoms
- Familiarity with partner relationship management or CRM tools
- Experience building or scaling a partner program in its early stages
- Direct experience in healthcare SaaS, especially in dental, medical, or other practice-based markets