Outbound Sales Development Representative

• As an Outbound SDR at Community Phone, your job is to open doors. You’ll be the first voice prospects hear from us — reaching out to local services and community organizations who haven’t found us yet. Unlike our inbound reps, you’re starting conversations from scratch. That means you need to be sharp, resourceful, and resilient
• This is a high-activity, high-craft role. You won’t be blasting generic sequences — you’ll research your targets, tailor your message, and earn the conversation
• Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated
• Cold call confidently — you’re comfortable picking up the phone and starting real conversations with business owners and decision-makers
• Qualify prospects against our ICP and book discovery calls for Account Executives
• Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced
• Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized
• Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback
• Feed intel back to the team — objections you’re hearing, competitor mentions, market trends
• Always be improving — show up to coaching, engage in call reviews, and take feedback seriously

Benefits

• Equity compensation - For many of our roles, employees get to own Community Phone
• Fully remote work - We are an internationally distributed team, working from home.
• Unlimited PTO - We offer unlimited PTO to our salaried employees!
• International retreats - An awesome chance for our international team to get to know each other
• Meals gifted by employees to employees - Employees congratulate each other on amazing work by gifting meals and other prizes

• Organized and self-motivated. You work remotely and manage your own pipeline without someone standing over you
• Smart communicator. Fluent English required; Spanish is a major plus
• Good human. no exceptions. We’re serious about this
• Empathetic. You actually listen. You can read a prospect and adjust on the fly
• Hungry. You love the hunt. Rejection doesn’t rattle you — it motivates you
• Mission-driven. You want to sell something that genuinely helps people — not just move units
• Strong cold calling and cold email skills — you can open a conversation with someone who didn’t ask to hear from you
• At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
• Comfortable working fully remote and asynchronously across time zones
• High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
• High level of organization — you manage your own pipeline and don’t let things fall through the cracks
• Proven track record of meeting or exceeding outbound quota in a previous role
• Experience selling to small businesses, local government, or community organizations
• Background in telecom, communications, or SaaS
• Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
• Spanish fluency
• Prior experience at a startup or high-growth company where you had to figure things out as you went