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Ambience Healthcare

National Strategic Account Executive

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Description

  • As a National Strategic Account Executive, you will own a small portfolio (6-9 accounts) of Ambience’s most strategic and complex health system relationships
  • This is a senior enterprise role focused on driving large-scale expansion, system-wide adoption, and long-term strategic value within the largest and most influential health systems in the country, while selectively landing new marquee national accounts
  • You will operate as the primary executive owner of these relationships navigating evolving stakeholder dynamics, shaping enterprise-wide value narratives, and orchestrating internal and external resources to grow Ambience’s footprint at scale. National Strategic Accounts Representatives are expected to operate with significant autonomy and judgment, balancing near-term expansion execution with long-term strategic positioning across multi-year account horizons
  • Own the end-to-end strategic account lifecycle for assigned national accounts, including enterprise expansion, new use case adoption, and long-term value realization
  • Serve as the primary executive relationship owner for a small number of Ambience’s largest health system partners, maintaining continuity through leadership turnover and strategic shifts
  • Selectively lead net-new pursuits for top-tier national health systems in partnership with executive leadership and founders
  • Map complex stakeholder environments and sustain multi-threaded executive engagement across clinical, operational, financial, and IT leadership (CMIO, CMO, CIO, CFO, COO, Revenue Cycle)
  • Shape enterprise decision criteria and evaluation frameworks so Ambience’s clinical, operational, and financial value (particularly in inpatient settings) is clearly differentiated and prioritized
  • Conduct deep discovery to understand enterprise workflows, system constraints, and financial drivers, and translate those insights into compelling expansion narratives
  • Build and maintain CFO-grade ROI models that explicitly tie Ambience’s platform to inpatient documentation integrity, CMI, CDI, coding accuracy, throughput, physician efficiency, and system-level outcomes
  • Design and execute multi-phase enterprise expansion strategies across facilities, service lines, and capabilities
  • Negotiate high-value, multi-year enterprise agreements and expansion structures that balance customer outcomes with Ambience’s long-term strategic and financial interests
  • Navigate internal politics, manage competing incentives, and maintain executive sponsorship through shifting priorities and budget cycles
  • Orchestrate founders, executive leadership, Product, Care Transformation, Marketing, and RevOps to reinforce value, manage risk, and accelerate expansion initiatives
  • Maintain disciplined operating rigor, including account strategies, expansion roadmaps, forecasting, and internal executive communication
  • You value direct feedback, low-ego collaboration, and cross-functional ownership
  • You have owned and grown a small portfolio of large, multi-year enterprise accounts with demonstrated expansion success
  • You are willing and excited to travel as needed to maintain executive relationships and close strategic expansion and new-logo opportunities
  • You have 8+ years of experience selling and managing complex enterprise software relationships within large health systems or academic medical centers
  • You are comfortable operating in high-growth or startup environments with limited playbooks and high accountability
  • You have personally led seven-figure-plus enterprise deals involving high stakeholder complexity and long sales cycles
  • You think like an enterprise owner—comfortable balancing immediate expansion execution with long-term strategic account stewardship
  • You understand how enterprise health system decisions actually get made, including politics, power dynamics, governance, and unspoken incentives
  • You are fluent in selling to clinical, operational, and financial executives and can adapt messaging without losing credibility across audiences
  • You can construct, defend, and communicate CFO-level financial and ROI models grounded in real clinical and revenue-cycle workflows
  • You are a disciplined value architect and strong closer, able to clearly articulate your role in driving expansion and landing major enterprise outcomes

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