Named Account Executive (Enterprise Non-Profit (Mid Atlantic/Chicago))

• As a Strategic Account Executive specializing in selling into Strategic Non-Profit organizations you will play a critical role in establishing and nurturing strong relationships with these organizations
• Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission-critical objectives
• You are the CEO of your business and you work strategically and methodically to quickly develop a P.H.D. in your customer’s business
• Join our dynamic team and help Non-Profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents. Apply today to be a part of this meaningful role
• As an established Strategic Account Executive, you know how to navigate through large organizations
• You’re knowledgeable about your clients’ specific challenges and business objectives
• You understand how to align your software offering to build a custom solution that your clients can’t live without
• You understand what it means to sell a value based solution and engage/create alignment amongst Executives in the C-Suite, IT, and the Mission
• Your storytelling skills are unmatched so presenting across multiple departments won’t be a problem for you
• You excel in dynamic environments so shifting gears at a moment’s notice and providing excellent customer service is what you consistently deliver
• Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true Digital Transformation, all while delivering an exceptional customer experience
• Develop an in-depth understanding of Salesforce products and solutions
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly
• Stay informed about industry trends and competitive offerings
• Develop key customer stakeholder relationships and drive customer satisfaction
• Understand the challenges our customers are working to solve for and develop a strong pojnt of view as to how we can partner to help
• Develop and drive the overall long-term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Keep clients informed about new product features, updates, and enhancements relevant to their needs
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services
• Address and resolve client issues in a timely and efficient manner
• Utilize data analysis to pinpoint areas for improvement and make data-driven recommendations

Benefits

• Medical Care
• Life Insurance
• Retirement Savings
• Employee Assistance Programs
• With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year

• Strong problem-solving and negotiation abilities
• Outstanding communication and interpersonal skills
• Solid career longevity and track record of success
• Understands what an account plan/mutual close plan is and how it leads to success
• Self-motivated with a commitment to achieving and exceeding sales targets
• You have experience (and should enjoy!) collaborating with internal team members like Solutions Engineers and Customer Success Managers, Product Managers, and Co-Prime teammates
• You’ve built global engagement across multiple lines of business and broadened product support within an organization
• Willingness and ability to travel to client locations as required
• Financial Acumen
• Minimum of 7-10 years of full cycle SaaS closing experience
• Solid business acumen around forecasting and customer management