Mid-Market Account Manager
Posted Updated
Description
- We are looking for an exceptional person with strong sales skills to look after around 100 Mimecast customers in the 350-1000 employee range, with particular emphasis on upselling our existing and new products into these accounts
- The Account Manager is the main point of contact at Mimecast for these accounts and will be their window into our organisation
- Achieve monthly / quarterly / annual upsell revenue
- Responsible for mitigating Downsell and Churn in your book of business
- Work with the Partner / Channel Development team to develop and execute against account plans
- Responsible for selling new technology into existing customer base and driving incremental revenue opportunities
- Execute against a set of end-to-end sales methodology and process
- Attend trainings and develop relevant knowledge and skills
- The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating upsell
- A good understanding of Mimecast’s technology stack as well as the current cyber-security landscape
- A strong work ethic is vital in this competitive marketplace
- Strong IT or SaaS sales experience
- Proven sales achievement against revenue quota
- Degree level education (preferred but not required)
- Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - however any Cyber-security is beneficial)
- Self-starter, dynamic, confident presentation
- Understanding of Corporate IT teams and their buying processes
- Strong communication skills (Written and Verbal)
- Competency with customer relationship management platform Salesforce
- Experience selling through Channel partners
- A natural forward planner who critically assesses own performance and that of their team members
- Results-oriented with a positive outlook
- Thirst for knowledge and a “can do” attitude