Marketing & Sales Operations Lead

• Our Marketing & Sales Operations Lead will be an integral member of our Revenue Operations team, partnering with Marketing, Business Systems Transformation and Finance as needed to support the Go-To-Market insights, CRM System updates, Data accuracy and driving operational initiatives to drive Pipeline and ultimately ARR growth
• This role will support hands on the decisions that shape how we define and measure success in our GTM approach: how efficient we are in our campaigns, channels, events, and pipeline generation
• You sit at the intersection of Marketing, Revenue Operations, Sales and Systems: close enough to systems to fix a broken process or data structure and close enough to the business to tell a CMO why pipeline coverage or campaign result comes short in a specific segment
• You do not just report what happened — you explain why, and you recommend what to change
• Serve as a trusted advisor and operations lead to Marketing teams
• Own Marketing leading and lagging indicators: develop, track and manage the metrics/KPIs, dashboards and insights correlating to our overall GTM performance
• Own the definitions and process governance in the assigned area
• Coordinate regular cadences across marketing teams, educating and supporting them in analyzing and recalibrating their strategic goals
• Proactively prepare insights, analysis and materials for leadership reviews
• Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics. Serve as a key contact between the business and the systems transformation team, ensuring the overall solution fits in the overall process
• Ensure data hygiene and reporting accuracy across the marketing funnel. Perform checks to ensure data accuracy across all key elements
• Implement best-practices and standardization of tools and business processes, keeping repeatability and scalability top of mind
• Ensure alignment with overall company objectives and priorities
• Use data and qualitative information to drive and optimize our business. Drive data gathering whenever needed, build reporting and make improvements that supports a better view of the business
• Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful

Benefits

• Flexible working
• Life insurance
• Critical illness cover
• Income protection
• Pension plan
• Maternity & Paternity leave
• Car allowance
• Job training and professional development
• 22 days holiday (excl. bank holidays)
• Work from home opportunities
• Health insurance

• Experience working in multinational organizations a plus
• Demonstrable experience owning Marketing performance analysis end to end — not just supporting them
• Track record of working hands on with marketing data infrastructure — CRM (SFDC, HubSpot), automation tools (Marketo, Pardot), and a BI layer — and using it to produce reports and influencing decisions
• 5+ years of experience across Sales, Marketing or Business Operations in a SaaS B2B environment
• Comfort with SQL or equivalent enough to pull your own data or validate a dashboard
• Ability to build a model and explain it: you can construct the marketing impact analysis and walk a CMO through it clearly
• Clear, concise communicator: your outputs are decision-ready, not data dumps
• High motivation for continuous improvement and ability to drive impact
• Experience building dashboards and queries in a BI tool (Tableau CRM is a plus) or not afraid to learn, highly proficient in Excel
• Bachelor’s degree in Business Management/Administration
• Credible in the room with senior stakeholders — you push back with data, not just opinion
• Structured thinker who can translate a complex problem (‘our campaign results are low’ ) into a framework, a model, and a recommendation
• Comfortable with ambiguity and able to define the right question before answering it