Major Account Director

• In your role as Major Account Director, you will play a critical role in the growth and expansion of existing CoLab customers. You will work with current enterprise customer accounts to achieve business outcomes with industry-relevant solutions. In this role, you build and execute strategies to help land and expand 7-figure accounts. The ideal person for this role is passionate about helping others succeed and cultivating strong relationships
• Build relationships with existing customers and net new strategic accounts
• Build and execute a robust account strategy and plan to help the customer get the most value possible and CoLab to drive significant revenue growth. This includes deep account planning, mapping and multi-threaded selling
• Serve as an expert to your customers as it relates to CoLab and industry best practices
• Find, qualify and build opportunities within existing accounts
• Work in consultation with Account Executive and Customer Success teams enterprise account expansions and renewals
• Help drive growth among our customers by understanding their business and technical needs in order to achieve their desired outcomes
• Manage follow-up conversations and document all activities in Salesforce
• Travel to customer on-site on average 1 week per month

Benefits

• Health and dental insurance (covered at 100% for the employee)
• Remote/Hybrid Work: Our main office location is in St. John’s, NL where we offer hybrid and remote opportunities
• Unlimited PTO

• Experience managing complex enterprise or major accounts within a SaaS business, or an engineering background paired with strong closing skills
• Excited to work in a fast-moving startup environment with a lot of change
• Experience working with large enterprise customers for at least 1-2 years (10,000 employees +)
• Bonus: have worked with manufacturing clients (including but not limited to automotive, medical device and hardware/mechanical consumer products)
• Excellent communication skills and ability to convey your message
• Deeply passionate and self-motivated to achieve goals and results
• Resilient - challenges excited you and you’re not afraid to overcome roadblocks
• Comfortable with complex account planning and account mapping and selling across multiple departments
• Committed team player with an ownership mindset and no ego
• Ability to understand and analyze use cases and demonstrate highly technical product
• A strategic thinker with the ability to navigate complex enterprise sales for a product that is new to market
• If this role excites you—even if you don’t meet every single qualification—we encourage you to apply