Lead Sales Engineer
Posted Updated
Description
- The Lead Sales Engineer is a focused technical sales resource within Equinix providing consulting services targeted at enterprise level customers with the most demanding network capacity, interconnection, and workloads performance needs
- Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
- Understands and explains customer applications and business challenges
- Utilizes above average understanding of Equinix products and services to deliver pitch on Equinix solutions
- Analyzes situations and data on problems of complex scope independently
- Provides full support for assigned customers, including global deployments
- Solution Design and Deliverables
- Provides technical solution design expertise to all assigned Sales account executives
- Exercises judgment to solve customer problems that are outside of standard procedures effectively
- Assists in complex RFI/P/Q preparation as requested by Sales Representatives
- Independently delivers all deliverables for the customer
- Communicates with customers (internal and external) in an above average, professional, friendly and effective manner, both verbally and in writing
- Assists in pre-sales efforts for all company products and services
- Provides above average technical support in sales presentations, customer meetings, and trade shows
- Able to problem solve a variety issues and execute solutions
- Develops new business opportunities and grows existing customer relationships
- Motivates internal teams (CSM, OM, IM, Ops, etc.) to ensure smooth project transition from pre-sales to post-sales
- Influences the cultivation of a positive culture on the team
- Supports initiatives and team projects to better the organization
- The ideal candidate will possess a superior balance of self-motivation, technical aptitude, advanced client handling, and business acumen to support our enterprise level customers
- Demonstrates a strong understanding of Equinix data center, Network, and Cloud products and services
- Possesses above average industry knowledge and familiarity with the competitive landscape
- Demonstrates excellent presentation skills
- Typically requires a minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience