Key Account Manager
Posted Updated
Description
- We have an exciting opportunity for a Key Account Manager to join the team. This is far more than account management. You will take ownership of a portfolio of strategically important customers, developing trusted relationships, identifying opportunities for growth and creating long-term value for both customers and Addison Lee
- Own and develop a portfolio of strategic corporate accounts
- Deliver retention, growth and profitability targets
- Build relationships with key stakeholders
- Create and execute strategic account plans
- Identify, cross-sell, upsell and new business opportunities
- Lead commercial reviews, contract renewals and negotiations
- Use customer insights and performance data to make recommendations
- Act as the voice of the customer internally
- Work cross-functionally to deliver exceptional client outcomes
- This role reports to Sales Manager – Key Accounts
Benefits
- Paid volunteering leave
- Flexible working
- Private medical insurance
- 33 days annual leave (including Bank holidays)
- Employee assistance programmes
- Season ticket loans
- Discounted cabs and courier services
- £55 Gym allowance
- Support with career development via apprenticeships
- Excellent communication and presentation skills
- Self-motivated, proactive and growth-oriented approach
- Strong commercial awareness and negotiation skills
- Proven experience in Key Account Management, Strategic Account Management or B2B Sales
- Track record of growing customer revenue and retention
- Exceptional stakeholder management capabilities
- Commercial and analytical mindset, with the ability to use data to drive decisions