ISO Account Manager

• Enova is seeking an energetic ISO Account Manager which encompasses partner relationships through our ISO (Independent Sales Organization). This individual will create and execute a strategy to provide best-in-class service to strengthen our sales efforts and maximize profitable volume growth for Enova SMB
• Manage and grow relationships with key ISO partners to drive loan volume and market penetration
• Support ISOs in day-to-day activities including deal structuring, application processing, and pipeline management
• Train and ramp up new ISOs by helping them understand our products, processes, and value proposition
• Serve as the primary point of contact for ISOs, ensuring timely and effective communication across all touchpoints
• Provide consistent communication cadences to ISO partners, including updates on ranked approvals, active opportunities, and general market trends
• Obtain and synthesize market feedback from ISOs and relay insights back to internal stakeholders and leadership
• Monitor and report on ISO performance metrics; identify opportunities for growth and areas needing support
• Collaborate cross-functionally with Credit, Operations, and Product teams to improve customer experience
• Visit ISO offices in person and attend industry events to strengthen relationships and represent the company
• Assist in onboarding and enabling new ISO partners to ensure they are trained and equipped for success

Benefits

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results
• Health, dental, and vision insurance including mental health benefits
• Sabbatical program (for eligible roles)
• PTO & paid holidays off
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day…Plus so much more!
• 401(k) matching plus a roth option

• Proficiency in CRM, Microstrategy and Microsoft Office
• 5+ years of B2B sales experience, ideally in SMB lending
• Ability to identify challenges, propose solutions, and drive resolution independently
• Strong leadership skills with the ability to motivate and guide partners or team members toward shared goals
• A proven track record in sales, particularly in partner or channel management
• Demonstrated ability to thrive in a fast-paced, high-growth environment
• A Bachelor’s degree in Marketing, Business, or a related field (preferred)
• Exceptional customer service and relationship management skills
• Successful experience working with small to medium-sized businesses
• Prior experience working directly with Independent Sales Organizations (ISOs)
• Excellent oral and written communication skills
• Industry experience in financial services, fintech, or commercial lending