Inside Sales (all genders) - Denmark

• Prepare, process, and follow up on quotations across our entire product portfolio.
  
• Maintain and administer customer data within company systems.
  
• Receive and process customer orders and monitor delivery status to ensure timely fulfillment.
  
• Act as the primary point of contact for customer support inquiries across all channels, including email, telephone, and chat.
  
• Handle customer requests and callbacks professionally, ensuring a positive customer experience at all times.
  
• Proactively monitor customer development, engagement, and satisfaction, building strong and lasting customer relationships.
  
• Collaborate closely with internal departments to ensure efficient order processing and customer support.
  

Requirements

• Minimum of two years of experience in a team leadership or supervisory role.
  
• Proven experience in sales, trading, or the industrial sector.
  
• Excellent communication and interpersonal skills.
  
• Strong customer orientation with a proactive and solution-driven mindset.
  
• Demonstrated ability to learn quickly and work effectively within a team environment.
  
• Experience working with SAP and CRM systems.
  
• Native Danish speaker with fluent English language skills (written and spoken).
  

Benefits

• A challenging and rewarding leadership position in an international environment.
  
• Opportunities for professional growth and development.
  
• A collaborative and supportive team culture.
  
• The chance to make a direct impact on customer satisfaction and business success.
  
• Intensive induction / training period with courses and a "foster program" as well as continuous further training at Hoffmann's own Tool Campus