Infrastructure Business Operations Associate

• You will be part of the Strategy Data and Analytics team within Cloudflare’s Infrastructure Strategy department
• The Strategy team focuses on building both external and internal relationships that allow for Cloudflare to scale and reach user populations around the world
• Our group takes a long term and technical approach to forging mutually beneficial and sustainable relationships with all of our network partners
• This team in particular is focused on Cloudflare’s infrastructure budget, strategy, investment plan, and costs
• We are looking for an early-career Infrastructure Business Operations Associate to work directly with Cloudflare’s Infrastructure Strategy organization
• You will help turn complex infrastructure questions into clear analyses, recommendations, and repeatable operating processes
• Your work will span capacity and supply planning, infrastructure budgets, procurement, deployment, product and deal economics, and cost management, connecting demand assumptions and investment decisions to execution
• You will be successful in this role if you bring a structured approach while remaining practical and hands-on
• You should be comfortable working through ambiguity, reconciling imperfect data, asking thoughtful questions, and communicating a concise answer
• You do not need to arrive as an infrastructure expert; curiosity, sound judgment, attention to detail, and a willingness to learn quickly matter more
• Build and maintain analyses for infrastructure budgets, forecasts, actuals, commitments, and variances
• Support capacity, supply, and investment decisions with scenario models, unit economics, sensitivity analysis, and clear trade-offs
• Analyze product and deal economics, including cost-to-serve, pricing scenarios, contribution margin, and the operational drivers behind profitability
• Partner with Product, Finance, and commercial teams to evaluate strategic opportunities and explain how demand, architecture, hardware, capacity, and contract assumptions affect deal margins
• Track major investments from demand and approval through procurement, manufacturing, deployment, and invoicing; identify gaps, risks, and required follow-ups
• Turn ambiguous stakeholder questions into structured workplans, gather evidence across systems and teams, and develop decision-ready recommendations
• Prepare concise executive materials, operating reviews, and written updates that explain what changed, why it matters, and what decision is needed
• Partner with Finance, Supply Planning, Engineering, Procurement, and operations teams to reconcile data, clarify ownership, and keep work moving
• Improve recurring workflows using spreadsheets, SQL, AI tools, lightweight automation, and clear documentation; help maintain trusted data and controls

Benefits

• Competitive pay: We offer a competitive total rewards package, where every employee is an owner of our stock.
• Take-what-you-need vacation: We encourage employees to find a comfortable work-life balance by taking as many days off as they need while still being able to perform their jobs satisfactorily. (We really mean it!)
• Paid maternity & paternity leave: Our global parental leave policy allows up to sixteen paid weeks of bonding leave time for all qualifying new parents.
• Employee benefits: We offer a comprehensive benefits package including healthcare, life insurance, short- and long-term disability, pension plans in accordance with the market practice in our locations.
• Commuter program: We are flexible about where we work and value connecting at the office. Our commuter benefits program is in place to support team members’ commute to work via public transportation without the extra cost burden.
• Wellbeing: Global offerings that provide mental health, childcare and family forming support to our employees across our offices.

• Comfort working with quantitative data in spreadsheets; experience with SQL, data visualization, or financial and operational modeling is helpful, or you are motivated to learn
• A practical approach to AI and automation: you use tools to move faster while validating outputs and maintaining sound judgment
• Strong structured problem-solving skills: you can break an unclear question into testable components, identify the important drivers, and synthesize a practical answer
• Clear written and verbal communication, including the ability to turn detailed analysis into concise materials for executive audiences
• Curiosity about internet infrastructure, hardware, AI Infrastructure, capacity planning, and economics; prior infrastructure experience is welcome but not required
• Approximately 2-4 years of experience in management consulting, business operations, strategic finance, analytics, supply chain, or another quantitatively rigorous role
• Experience with, or strong interest in, product economics, deal modeling, cost allocation, pricing, or margin analysis
• Strong project-management habits, attention to detail, and the persistence to follow issues across multiple teams and systems to resolution
• Familiarity with Google Cloud Platform or other analytics databases

• Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs