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AccorHotel

Housekeeping Coordinator

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Description

  • Input accurate room status into system daily and investigate discrepancies
  • Maintain and update administrative data
  • Maintain key control and monitor lost properties
  • Maintain work area in a proper state of cleanliness
  • Handle guest complaints tactfully, delegate to team members in a timely member to conduct service recovery & report incident to Executive Housekeeper
  • Be familiar with Housekeeping positions and team members’ job functions
  • Maintain good relations with team members and other interfacing departments
  • Ensures smooth handover of daily activities to the next shift
  • Minimum 1 year of relevant experience in a similar capacity
  • Good reading, writing and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages will be an advantage
  • Working knowledge of MS Excel, Word, & PowerPoint
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