German Speaker Customer Success Account Manager
Description
Position: Customer Success Account Manager (German Speaker)
Location: Athens, Greece
Key Responsibilities
- Build and maintain strong relationships with German-speaking clients, acting as their trusted advisor.
- Support customers throughout their journey, ensuring successful onboarding, adoption, and long-term satisfaction.
- Identify client needs and provide tailored solutions to maximize value and performance.
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Proactively manage accounts to drive retention and growth.
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Collaborate with internal teams to resolve issues and ensure seamless service delivery.
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Monitor client performance metrics and deliver insights that support business objectives.
Requirements
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Languages: German (C1 or higher, mandatory) and English (B2 or higher).
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Previous experience in account management, customer success, or a related client-facing role.
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Strong interpersonal and communication skills with a consultative mindset.
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Ability to analyze data and provide actionable recommendations.
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Proven track record of achieving or exceeding performance targets.
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Availability to work on-site in Athens.
Work Schedule
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Monday to Friday, 08:00 18:00
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Full-time, office-based position.
What We Offer
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Competitive base salary.
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Uncapped quarterly bonus based on performance.
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Opportunity to work in an international and fast-paced environment.
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Career growth and professional development opportunities.
Requirements to Apply
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CV in English.
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EU ID or valid Residence Card.