Food & Beverage Supervisor
Posted Updated
Description
- Assisting in the smooth operation of the Food & Beverage department
- Creating a seamless dining experience for our guests, making everyone feel welcome and valued
- Constant communication with all departments
- Ensuring all team members are confident and competent in selling menu items, beverage items and hotel services.
- Supervise the team on duty to ensure they complete all duties and tasks and to ensure our guests receive the best possible guest experience
- Supervising, guiding and training the team in departmental policy and procedures as well as product knowledge
- Develop a sales approach and passion for driving and generating business
- Promote and ensure strong communication of ALL (Accor Live Limitless) and the Ennismore 'Dis-loyalty' memberships as key loyalty benefit programs.
- A New Zealand Masters or Bachelor's degree in a Hospitality Management related field, or, 2 years experience in a supervisory role
- Articulate verbal communication and passion for building a rapport with our guests
- Current LCQ certificate, First Aid Certified and Managers Certificate for Alcohol Licensing
- Be flexible - you are required to work a variety of shifts, including late nights, public holidays and weekends
- Ability to work well under pressure, think on your feet and ability to make quick decisions
- Prior Food and Beverage experience in a 4 or 5 star hotel environment
- Exceptional grooming and communication
- Staff meal provided per shift
- International accommodation and retail discounts across varying Accor Hotels properties
- Family & Friends Hotel Discounts
- Ongoing reward and recognition incentives and awards.
- Opportunities for further development and worldwide career progression
- Annual reward of a free night's accommodation at the hotel (did we say there is breakfast and dinner included?)