Food and Beverage Manager

The Food & Beverage Manager is responsible for overseeing all operations within the Food & Beverage department. This includes ensuring exceptional guest experiences maintaining service standards managing budgets and driving profitability while upholding the brands reputation for excellence. The role involves leading coaching and motivating a diverse team to deliver outstanding culinary and beverage experiences across multiple outlets including restaurants bars banqueting and in-room dining.

Key Responsibilities:

1. Operational Management

• Oversee daily operations of all food and beverage outlets including restaurants bars banqueting and room service.
• Ensure compliance with health safety and hygiene standards across all F&B areas.
• Conduct regular inspections of all outlets to ensure quality consistency and adherence to brand standards.
• Manage relationships with suppliers and vendors to ensure quality and cost efficiency.

2. Guest Experience

• Monitor guest feedback and implement strategies to enhance the dining and beverage experience.
• Develop and maintain innovative F&B offerings that align with market trends and guest preferences.
• Collaborate with the culinary team to create and update menus considering seasonality and profitability.

3. Financial Management

• Prepare and manage budgets for the F&B department including revenue forecasts and cost controls.
• Monitor food and beverage cost percentages and implement measures to optimize profitability.
• Analyze financial performance and present regular reports to senior management.

4. Team Leadership and Development

• Recruit train and mentor the F&B team fostering a culture of excellence and collaboration.
• Conduct regular performance evaluations and provide constructive feedback to team members.
• Develop and implement training programs to enhance service standards and product knowledge.

5. Marketing and Promotions

• Collaborate with the Sales and Marketing teams to develop promotional strategies and events.
• Monitor market trends and competitor offerings to position the hotels F&B outlets competitively.
• Ensure that the hotels F&B outlets maintain a strong presence on digital and social platforms.

6. Event and Banqueting Management

• Work closely with clients and the events team to ensure a seamless and memorable experience.
• Manage staffing and operational logistics for all events.

Qualifications :

Education and Experience

• Bachelors degree in hospitality management Culinary Arts or a related field.
• Minimum 57 years of experience in food and beverage management in a hotel environment with at least 3 years in a leadership role.

Skills and Competencies

• Strong leadership organizational and interpersonal skills.
• Exceptional guest service and communication abilities.
• In-depth knowledge of F&B operations including menu planning wine pairings and event management.
• Financial acumen with experience in budgeting forecasting and cost control.
• Familiarity with health and safety regulations and best practices in F&B operations.

Technical Skills

• Proficiency in property management systems (e.g. Opera MICROS or similar).
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint).
• Understanding of digital marketing tools for F&B promotion.

Additional Information :

Key Performance Indicators (KPIs):

• Guest satisfaction scores for F&B outlets.
• Revenue growth and cost control achievements.
• Team retention and training completion rates.
• Successful execution of events and promotions.

Working Conditions:

• Flexibility to work evenings weekends and holidays as required.
• Ability to work under pressure in a fast-paced luxury environment.
• Physical requirements include standing for extended periods and lifting light to moderate loads.

Remote Work :

No

Employment Type :

Full-time

Key Skills
Culinary Experience,Restaurant Experience,Food Service,Hotel Experience,Taleo,Hospitality Experience,Bartending,Guest Relations Experience,Management Experience,POS,Supervising Experience,Micros POS
Experience: years
Vacancy: 1