Enterprise Relationship Manager (DACH)
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Description
- As Enterprise Relationship Manager, you scale Sharpist’s Key enterprise accounts as a trusted C-suite partner, driving account growth and program delivery for world-class brands
- We partner with 300+ of the world’s leading enterprises — IKEA, BMW, Airbus, Miro — to build their leaders and talent. We do it by combining real 1:1 human coaching with an AI Coach that’s there between sessions: always-on guidance, follow-ups, in-the-moment support
- We have strong product-market fit and marquee logos. Now we’re going after growth, and the enterprise segment is the engine
- The clients you own decide how fast we scale across DACH and beyond. This is not a role on the edge of things — it’s as close to the center as it gets
- You are the face of Sharpist to our biggest clients in DACH. When they have a problem, you’re the first call. When they grow with us, it’s because of you
- You own a portfolio of enterprise accounts outright — keeping them, growing them, and making sure the programs deliver. You’ll go head-to-head with CHROs, L&D leads, and C-suite execs
- Meeting them in person matters, so you’ll travel to client HQs across the region around 30% of the time
- This is high-stakes, high-autonomy, and highly visible
- 70% – Account management and growth. You learn each client’s business well enough to see the opportunity before they do
- Then you build the case and grow the account. Relentlessly
- 30% – Running the programs and driving satisfaction. Coordinating across coaching, product, and ops so things actually land
- Some accounts are smooth. Others are messy and need untangling. You own both
- Within 1 month, you will…
- Learn the product and get in front of your clients
- Map every account: who holds the budget, who champions us, who you still need to win over
- Within 1 quarter, you will…
- Own a sharp, data-backed growth plan for your portfolio
- Turn a client gap into a real expansion case — and pitch it to a senior executive
- Take on your first at-risk account and build the plan to turn it around
- Within 1 year, you will…
- Hit your revenue and retention targets, and beat them
- Become the advisor CHROs and L&D leaders call before they make a decision
- Set the standard — the way you work becomes how the rest of the team does the job
Benefits
- Flexible working hours
- Have your own certified coach with unlimited sessions
- Hybrid working model
- Employee library
- Company pension scheme
- Free mate, beers & muesli
- You’ve come from consulting, B2B Saas Sales, a startup, a client-facing strategy role, or from running things behind a C-suite exec as a Chief of staff. Now you want your own patch to own. You want to grow and move things forward. Fast
- You have a strategic mind, but you’re also an operator who executes and follows through. Nothing falls through the cracks
- You communicate clearly with anyone -whether you’re presenting to a boardroom or talking things through with a colleague or an HR manager
- You’re organized, curious, and comfortable juggling a lot of moving parts and people at once
- You care about outcomes, not just optics — you’re in it to make the client actually succeed
- Native-level German (C1+) and fluent English
- A real track record of owning important relationships and delivering results
- 3 years+ in top-tier consulting, a strategic client-facing role in B2B Company, or a Chief of staff to a C-suite leader
- Open to travel around DACH about 30% of the time
- Delivery: You’re a builder who ships – motivated by visible results
- Proactivity: You identify problems early, propose solutions, and jump on what matters
- Care: You strive for excellence because the mission of empowering self-aware careers genuinely matters to you
- Accountability: You keep your word. You’re meticulous, organized, and 100% reliable
- You’ve worked somewhere fast and a bit chaotic, where you had to build the process rather than inherit it
- Experience selling to HR, L&D, SaaS, or tech